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Starting Member

7 Posts

Posted - 01/17/2011 :  1:46:14 PM  Show Profile
My account is locked while I was trying to update credit card.
Says to call, NO PHONE NUMBER
Cant get thru the Contact US, system as every option wants a Item number.

Wasted about 20 minutes already trying to find a phone number.

PS the error message says to call, just doesnt tell you how.


Junior Member

191 Posts

Posted - 01/17/2011 :  1:49:11 PM  Show Profile
Email support on the auction side. They will fix it for you.

Give 110% to every decision worthy of making, but never loose sight of a dream.
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Advanced Member

12031 Posts

Posted - 01/17/2011 :  1:50:18 PM  Show Profile
The forums and the auctions are two seperate entities. You need to go back to the auction side and email support. Good luck.

"The only thing necessary for the triumph of evil is for good men to do nothing." Edmund Burke

"Political Correctness is a doctrine, fostered by a delusional, illogical
minority, and rabidly promoted by an unscrupulous mainstream media, which holds
forth the proposition that it is entirely possible to pick up a turd by the clean end."

Originally posted by nunn
Fess up, ya RancheroPaul-smelling SOB!

"A government big enough to give you everything you want, is strong enough to take everything you have". Thomas Jefferson

Originally posted by cartod
I myself have seen these mossberg carrying hunters in the northern partridge fields and its all I can do not to have my hispanic bird boys go over and kick there ass.

Edited by - matwor on 01/17/2011 1:50:37 PM
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Advanced Member

5640 Posts

Posted - 01/17/2011 :  1:52:12 PM  Show Profile
Originally posted by freedomforever

Email support on the auction side. They will fix it for you.

the only way I see to get through is write them a letter They have no email that works no phone # kinda like BOA


And I looked, and behold a pale horse: and his name that sat on him was Death.
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Advanced Member

10399 Posts

Posted - 01/17/2011 :  1:54:52 PM  Show Profile

Your mileage may vary.
“Every time a system is made foolproof - a new class of fool emerges.”
Prod Harris

"If you ain't got pictures, I wasn't there."

"Profanity is the linguistics of the inarticulate."

You see, wire telegraph is a kind of a very, very long cat. You pull his tail in New York and his head is meowing in Los Angeles. Do you understand this? And radio operates exactly the same way: you send signals here, they receive them there. The only difference is that there is no cat."
Albert Einstein

In a follow-up story, local police are considering charging Mr. Lapointe with felony stupid. The usual additional charge of Ignorant in a Smart Zone will not be applied, due to the rural location of the incident, according to a police spokesman.

"The two most important rules in a gunfight are: Always cheat and Always win." Clint Smith

I come from a State that raises corn and cotton and cock-leburs and Democrats, and frothy eloquence neither convinces nor satisfies me. I am from Missouri. You have got to show me.
- Willard D. Vandiver

The burden of proof lies on the plaintiff.
- Legal maxim
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Senior Member

2133 Posts

Posted - 01/17/2011 :  1:57:15 PM  Show Profile
Customer service for what?
And calling is pretty easy, a website shouldn't have to tell you how to make a phone call...

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Starting Member

7 Posts

Posted - 01/17/2011 :  2:05:57 PM  Show Profile
I havent sold in a while, and I had to do some kind of ID verify thing, that went thru fine, but then I also updated my credit card, in which I must have typod something, too many tried on Credit card, account is locked and under review. Error message then states please call customer service.

I only sell guns once in a while, and I decided to do that today, got everything ready and now this nonsense.

Not even sure if they are open today, could take 48 hours for email to go through. Quite honestly really do not like the frustration. No response by noon and I might register on the other site :)

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36304 Posts

Posted - 01/17/2011 :  2:08:38 PM  Show Profile
Originally posted by matwor

The forums and the auctions are two seperate entities. You need to go back to the auction side and email support. Good luck.

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Advanced Member

8394 Posts

Posted - 01/17/2011 :  2:08:52 PM  Show Profile
Plug your auctions when you get them listed here.

I don't think you would get better service anywhere and especially they won't sell better on another site.

Auction side questions are not allowed over here, they will respond to you promptly. I'm going to go ahead and lock this up!
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25800 Posts

Posted - 01/17/2011 :  2:11:17 PM  Show Profile
You don't need an auction number. Just select "my problem is not listed here" and then open a new support issue.


ALLAH KA-BAR! Moderator
The Largest Auction Gun Store Online including Pistols, Shotguns, and Rifles

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