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DSL Question..........................
Marc1301
Member Posts: 31,895 ✭✭✭
We have been getting pounded by serious rain, and t-storms for the past week or more.
I have been noticing that when the rain is coming down heavy, or lightning is occurring close by that my DSL connection goes down.
Phone line is fine though,........what's up?
I thought that DSL was simply a digital signal piped in along with the regular phone line.
Why do I have use of my phone with NO static, but the DSL becomes "sporadic?"
Could it be a remote switch somewhere that is dedicated to the DSL that is getting wet, or shutting down from a lightning arrester? Very curious about this.[;)]
I have been noticing that when the rain is coming down heavy, or lightning is occurring close by that my DSL connection goes down.
Phone line is fine though,........what's up?
I thought that DSL was simply a digital signal piped in along with the regular phone line.
Why do I have use of my phone with NO static, but the DSL becomes "sporadic?"
Could it be a remote switch somewhere that is dedicated to the DSL that is getting wet, or shutting down from a lightning arrester? Very curious about this.[;)]
"Beam me up Scotty, there's no intelligent life down here." - William Shatner
Comments
that would be my guess, they have hubs {term?} just like the phone in relay stations along side them, not a expert on it by any means, just what i have observed
quote:Could it be a remote switch somewhere that is dedicated to the DSL that is getting wet, or shutting down from a lightning arrester? Very curious about this.
that would be my guess, they have hubs {term?} just like the phone in relay stations along side them, not a expert on it by any means, just what i have observed
I was hoping you would see this.
That is all I can think of myself,........sure you know more about it than I do though.
The phone works fine, and now that it has stopped "pouring" and the lightning has moved on, I am back up to speed per se on the DSL side.
I guess I need to make a phone call if this continues to happen.
Thanks![;)]
Circuit that operates your carrier (provides dial tone in the sticks) may be fiber optic or copper.
Circuit that provides DSL signal may be defective, mainly if copper, (getting wet in a splice or damaged somewhere)
All these things are variable. can be dependent on the condition of phone cable coming to your house.
Your dial tone may be on seperate wire from demark (grey box on side of house) to phone jack. This wire could be in good shape.
Your DSL may be on a seperate wire (and probably is) that is bad. Getting wet, insulation bad or chewed. Ensure a good cat 5 phone wire is used.
Raise heck with your phone company. Keep after them, a repeat customer complaint will get their attention.
No rain right now, but I hear thunder heading this way again in the distance.
Went out again a few minutes ago.
It isn't losing "sync" per se, and showing a light on the modem, just no response.
I see the other responses so I guess this is normal when you have really bad weather. I am on Bellsouth BTW.
Phone lines are overhead to the nearest pole, and then underground to my house, as are my power lines.
We Use RoadRunner now.. No complaints.
have had that happen to several clients that have the Bellsouth DSL here. The slightest noise on that line can disrupt the signal. You are correct that it could be anywhere upstream of you. Dampness on poorly insulated cables (or damaged insulation) will definitely cause this. I would call tech support and bug the hell out of them. The first time you have techs there in the rain looking for a problem they will fix it fast!
I have googled the issue and see it is quite common with Bellsouth/ATT.
I know it isn't in my wiring as this afternoon it was pouring here and I had no issues. I do have cat5 BTW.
A bit later I heard thunder miles off, and saw black skies,......mine goes out. It's a switch, or cable somewhere remote.
Classic,......I don't have your choice, as there is still no cable here. I am on DSL Extreme 6.0 and when it works I get very close to that rating.
This all started recently. Zero issues previously.