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Soured on Leupold

338magnut338magnut Member Posts: 768 ✭✭✭
edited February 2008 in Ask the Experts
Say what you want about Leupold but a few years ago I sent in a scope to Leupold with a broken crosshair. It cost me $100 to have it fixed. They said it had been abused but, there was not a mark on the scope and not abused. I paid and then sent a letter of protest to the repair dept. and to the CEO of Leupold never got a response from either. From then on it's been anything but a Leupold. Have also soured some friends on Leupold with this story. Anyway thanks for listening to my rant. Terrill.
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Comments

  • coledigger4coledigger4 Member Posts: 826 ✭✭✭✭
    edited November -1
    Maybe enclose some pictures of the scope to show the lack of visible abuse. Years ago I sent one in and it came back fixed and free of charge. Maybe times are changing there too. That sucks when warraties are meaningless.
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  • shootuadealshootuadeal Member Posts: 5,301 ✭✭✭✭
    edited November -1
    i sent one in for a customer about a month ago that had a bent tube. they no longer made that style of scope so they sent a nib vari-x 2. hard to believe they would charge you then. i am not a big leuplold fan either(i sell 80%) nikons here in my store.
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  • laytonj1laytonj1 Member Posts: 97 ✭✭
    edited November -1
    You sent it in a few years ago? and you're still ranting about it?? Time to get over it.

    Jim
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  • 338magnut338magnut Member Posts: 768 ✭✭✭
    edited November -1
    Well guess what Jim I AIN"T GOING TO GET OVER IT!!!!
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  • RobinRobin Member Posts: 1,228 ✭✭✭✭✭
    edited November -1
    It's amazing how people have different experiences with Leupold. Mine has been excellent. Last year I misplaced my elevation adjustment cover on a Leupold LPS and wrote them requesting to buy a replacement. They sent me a replacement an an extra cover at no charge. The kicker was I found my misplaced cover a couple of months later and called Leupold to offer to return the covers, they told me to keep them and enjoy the scope.

    My first experience, about 5 years ago, was about fixing a bent tube on an older 3X9 Leupold. The dent was my fault and I told them so. The scope came back to me looking like new. Shipping and repair costs were less than $80.00. It still works and looks like new. I have several different brands of quality scopes and all of them have provided good service. I think Leupold scopes are very comparable to other quality scope maker products. Service for most folks I know has been excellent.

    So, I wouldn't condemn them or any other company over one incident everyone has an off day, even good companies.
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  • Tailgunner1954Tailgunner1954 Member Posts: 7,734 ✭✭
    edited November -1
    If you think Leupold is bad (and they've treated me good), wait until you need warrenty service on a Weatherby.
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  • He DogHe Dog Member Posts: 51,593 ✭✭✭✭
    edited November -1
    Sorry you are sour. Leupold remains one of the best scopes make in the US. Don't your friends think for themselves?
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  • 338magnut338magnut Member Posts: 768 ✭✭✭
    edited November -1
    Just curious have any of you guys ever had a bad experience with a retailer? Oh well maybe not but I did. Good day to all.
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  • ern98ern98 Member Posts: 1,725 ✭✭✭✭✭
    edited November -1
    Yeah, Nikon and Simmons have pi$$ed me off big time. Leupold and Burris have been everything I could have asked for and more the couple of times I've had to send a scope in to them.
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