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How to contact GB?
litetrigger
Member Posts: 320 ✭✭
I know this is not the place to contact GB, but don't know what else to do!!!!! I have looked at all the "HELP STUFF" which did not help! The problem is that I can't delete the credit card that I have on file and put the updated # on. My credit card # was changed due to someone got my # and tried to run it back east. My credit card company caught it and gave me new #'s. Now GB won't let it change, or cancel the old #. The help does not help. It puts me in a loop that does not help anyone. Your "contact us" is just computer BS. You are about to lose an old customer. HELP!!!!!!!!!!!!!!
Comments
If this fails for you then you will need to contact Customer Service but I just changed a card last month for the same reasons as yours and this worked fine for me.
I have tried just what you did and for some reason it didn't work. Thanks. I need to talk to someone in GB. c/service just take you into a computer loop of BS. How do you get to talk to a human? Thanks
Why is it BS? Have you tried to contact customer service through the prescribed manner? Then you need to show some patience, and don't get excited when it takes a few days to hear back from them. As far as I am aware, there is NO WAY for the general population to telephone GB headquarters.
I offered up what help that I could but from this point forward I believe that I will insist that NONE of these support issues be discussed here. That rule is already in place but I succumbed to another weak moment and thought that I might be of help. Clearly that help was not appreciated so I see no reason to continue.