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Gun sold Broken but new

jknox65jknox65 Member Posts: 1 ✭
in Ask the Experts

I purchased a 12 gauge over-under, and it came the barrel stock was all dented. So they cross-ship [ped a replacement. But the replacement was even worse and not for the right gun. They are not responding, and I have had a gun for over a month that is not working. I am not getting this resolved and was told to file a claim under the warranty purchased but I think it should have been resolved by the seller.

Is there a phone number to actually all someone or do I just reverse the credit card charge?

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    nmyersnmyers Member Posts: 16,879 ✭✭✭✭
    edited November 2021

    The phone number is on the back of your credit card.

    YOU REALLY DIDN'T GIVE US ENOUGH INFORMATION TO HELP YOU. PLEASE GIVE US THE AUCTION NUMBER, & WE MAY BE ABLE TO FIGURE OUT THE SOLUTION.

    Neal

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    Butchdog2Butchdog2 Member Posts: 3,834 ✭✭✭✭

    I should think once it is transferred to you it is a factory issue and that is what I tell all the folks that I do transfers for.

    Look it over before paper work is done, if unhappy send it back to seller.


    My 2 cents.

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