Buyer and seller dispute
I recently sold a couple of antique shotguns on GB. The buyer made an offer and I agreed to the sale price of 300.00 and to provide free shipping that cost me 76.00. The buyer paid within minutes and I shipped the next day. I used my usual FFL that I had used for years, they package and ship within 24 hrs. I received many positive comments on the packaging and quick shipping. It was shipped across country which took a few days. The day it was delivered the buyer contacted me that he had picked up his order and there was damage to the guns and a handguard missing and they were just put in a box to rattle around with no packing material. And he and his FFL had pictures. He wants me to refund the full price of the guns as well as pay for his FFL and Shipping back to me. Why didn't he just refuse shipment? I guess my question would be why if he and his FFL knew the guns were damaged and missing parts would he pay the FFL fee then take possession of the items by filling out the federal firearm form. My FFL wants his to file a claim with UPS for the damage and loss. I have about 25 rambling text from him demanding his money now. He has started to threaten me with bad reviews, report me to the ATF and get an attorney to sue me. Do you think I am being scammed? Could he had taken the rare handguard and now wants his money back? Why won't he wait for a claim to go through? Do you think this is some type of scam? I have assured him he will get his money once a claim has been paid or if not we will just both have to take a loss. Any Ideas or suggestions to remedy this problem?