Update: For those of you still experiencing logout issues

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GB Marketing
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Posts: 71
Joined: Wed Jan 16, 2019 10:43 am

Update: For those of you still experiencing logout issues

Post by GB Marketing » Sat Mar 09, 2019 5:24 pm

While the majority of users are no longer experiencing logout issues on a per post basis, there are a handful of users still having these issues.

The issue we are looking for users to report in particular is logout out right after posting that is happening more than once in a while. To resolve this issue, do the following:

Please complete these steps in the order below:

1. Delete all your "remember me" keys by listing the User Control Panel:
ucp.php?i=ucp_profile&mode=autologin_keys
Select the checkbox to the right of all of the keys
Click "delete marked".

2. Then log out of any active session. (Log out of the forums)

3. Clear out your browser cache by going to File > Clear Recent History, and select all items.
If you don't want to lose all your history, try selecting "cookies" and "cache" first.
Here is how to clear cache from Firefox: https://support.mozilla.org/en-US/kb/ho ... efox-cache

4. Quit your browsers completely (not close tab) on your devices:
Quit/Exit the Firefox browser completely. (not just close, Under the file menu, select Exit or Quit) on your browser:

User avatar
GB Marketing
Site Admin
Posts: 71
Joined: Wed Jan 16, 2019 10:43 am

Re: Update: For those of you still experiencing *extreme* logout issues

Post by GB Marketing » Sun Mar 17, 2019 11:15 am

Posted update to resolve the issue. Please see original topic description.

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