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Paypal Suxx Big time

wipalawipala Member Posts: 11,067
edited September 2002 in General Discussion
Just had paypal take money out of my account for a chargeback on an old auction from July. The buyer bought 2 identical items and paid for them seperately. When He got his statement in he forgot about buying them seperately so it looked like a double payment and he requested a chargeback from his credit card company. Now in August it shows up on my account as a pending chargeback and I contact the customer and let him know what the deal is. He contacts his credit card co. and cancels the request and paypal also. It keeps on showing up as a pending chargeback on my account. I emailed customer service about a dozen times and never got an answer from them. The yesterday the pending charge back shows up as canceled and they take the amount out of my account plus a 10.00 fee. So they stole my money and made me pay for them to do it. Below is the items copied from my account page

Sep 12, 2002 Transfer To Chargeback Settlement Completed -13.99 -10.00 -23.99


Aug 14, 2002 Reversal To eugene jones Canceled -13.28 0.00 -13.28

Remember here at DeeDee"s If we can't kill it, it's immortal
D.D.Snavely
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Comments

  • 762x51762x51 Member Posts: 26 ✭✭
    edited November -1
    Call PayPal at 1-888-221-1161. I've called them on a problem and they took care of it while I was on the phone.
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  • 22WRF22WRF Member Posts: 3,385
    edited November -1
    I quit using PP when they were acquired by E Barf.





    I Refuse to be a VictimGrumpy old man

    Life, Liberty, and Pursuit of All Those that Threaten it
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  • MercuryMercury Member Posts: 7,842 ✭✭✭
    edited November -1
    22,
    They haven't been aquired by Ebay, yet. They are still the same company so far. No one from Ebay is working there yet. The deal isn't settled. Hope it doesn't get approved.

    Merc (who has had about 15k paypal transactions)

    NO! You may not have my guns! Now go crawl back into your hole!

    ****************************************

    "Tolerating things you may not necessarily like is part of being free" - Larry Flynt
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  • hdwrenchhdwrench Member Posts: 954 ✭✭
    edited November -1
    i tried to use paypal for the first time (and last ) the other day .
    while fillng out yet another form it promoted me that my address is in valid ???? go figure ,i get plenty of bills in my mailbox .that would be proof of valid to me . i agree palpal suxs . wrench .
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  • offerorofferor Member Posts: 8,625 ✭✭
    edited November -1
    The address you enter has to appear exactly as it does on your credit card bill and/or bank account; that's what "valid" means in this case. That's one way they check authenticity and prevent fraudulent creation of an account with your credit card number. If your address was entered slightly differently than the database at your bank has it, it would be termed invalid.

    Personally, I have used PayPal for a long time for purchases, and now I'm using it for some collections, without problems so far. Auction members create far more of the problems themselves, usually due to poor communication habits.

    - Life NRA Member
    "If cowardly & dishonorable men shoot unarmed men with army guns, the evil must be prevented by the penitentiary...and not by general deprivation of constitutional privilege." - Arkansas Supreme Court, 1878
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  • Harleeman1030Harleeman1030 Member Posts: 1,505 ✭✭✭✭✭
    edited November -1
    I have used pay pal for over a year now almost two i think..No problems here.

    If we lived in a perfect world you would not be here
    NRA MEMBER
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  • JudgeColtJudgeColt Member Posts: 1,790 ✭✭✭
    edited November -1
    I have used PayPal hundreds of times and am VERY pleased with it, but then I am a buyer. The chargeback problem exists with ALL payment forms. Anyone who takes a credit card or the like, or even a check, can experience a chargeback or stop-payment issue. It is just part of doing business using that type of payments.

    The case mentioned sounds like one that can be resolved providing customer service with the facts.
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  • leeblackmanleeblackman Member Posts: 5,303 ✭✭
    edited November -1
    I believe in the KISS principle, keep it simple cause I'm stupid... Thats why I only deal with Cash, Check, or Money Order...

    If I'm wrong please correct me, I won't be offended.

    The sound of a 12 gauge pump clears a house fatser than Rosie O eats a Big Mac !
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  • AlpineAlpine Member Posts: 15,092 ✭✭✭✭
    edited November -1
    Pay barf are crooks, I will not use them. I will take the time to go to the post office for a money order rather than give a dime to those idiots.

    "If you ain't got pictures, I wasn't there."
    ?The problem with socialism is that you eventually run out of other people's money.?
    Margaret Thatcher

    "There are three kinds of lies: lies, damned lies and statistics."
    Mark Twain
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  • joeaf1911a1joeaf1911a1 Member Posts: 2,962 ✭✭
    edited November -1
    Leeblackman: Right on. As a G.B. seller I only accept M.O.,
    or certified checks. Too many problems with personal checks and
    other types of payments. Dont really need this problem. Keep it
    simple. Yes, I also accept cash. (the last resort).
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  • PrebanpartsPrebanparts Member Posts: 465 ✭✭✭
    edited November -1
    You have to be crazy to let a 'coproration" whose home address is a P.O. Box have access to your bank account. if you must use paypunk make sure you have a seperate bank account just for them..that way when they take the money and run they dont clean you out..naysayers may have a hard time believing a corporation would do this but then stranger things have happened..
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  • ccasey612ccasey612 Member Posts: 901 ✭✭✭✭
    edited November -1
    Paypal sucks more then anything else I know.

    If you will blame gun makers for every shooting then blame car maker for every car accident.
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  • wipalawipala Member Posts: 11,067
    edited November -1
    You guys are missing the point. The customer had contacted them and canceled the request the credit card company had been contacted and canceled the request for the chargeback and they still went ahead and took the money and fees from my paypal balance. NOT MY BANK ACCOUNT I refuse to allow them access there by becoming confirmed. They can deposit but don't have withdrawl privilidge. I keep a small alount in the account to pay for auctions

    Remember here at DeeDee"s If we can't kill it, it's immortal
    D.D.Snavely
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  • William81William81 Member Posts: 25,491 ✭✭✭✭
    edited November -1
    I must be lucky or something. I have been using PayPal for 2 1/2 years with only one minor difficulty that was taken care of quickly and professionally. Hope my luck holds.....

    Guns only have two enemies: Rust and Liberals....
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  • PelicanPelican Member Posts: 1,061 ✭✭✭✭
    edited November -1
    I'm with you William. Been using them about the same amount of time. Love 'em. I both send and receive payments. No problem ever. I love the speed. I have paid for an auction purchase within minutes after it ended and received the item the next day. I love it when one of my auctions close and two or three minutes later I get the PayPal notice that it has been paid for. Ah but yes, the age of instant gratification

    The Almighty Himself Entrusted the Future of All Living Creatures to a Wooden Boat.- - - - - - - - - - - - - - - - - - - - -"Audemus jura nostra defendere"
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  • wipalawipala Member Posts: 11,067
    edited November -1
    I use paypal alot for accepting payments. Until recently had no problem. Then a shipment got lost and the buyer notified me on a Friday evening it hadn't arrived. Emailed him back told him a replacement was on the way. Monday he emailed me unless Iresponder\ed he'd request refund. Emailed him again saying replacement was on the way. Wednesday morning He filed for refund and Wednesday afternoon he got the replacement. His SPAM software was kicking out my emails for some reason. He canceled the refund request and contacted me about the mixup. The next day I was leaving for vacation and pulled all the funds out of my paypal account. I get back to town 2 weeks later to find my account frozen because I didn't have enough in it to cover the refund.(THE CANCELED ONE) I spent 2 weeks getting it straightened out and started using them again but not as much as before. Then they pull this garbage and I'm forced to assume that they have their head so far up someplace dark , moist and smelly they can't see daylight.

    Remember here at DeeDee"s If we can't kill it, it's immortal
    D.D.Snavely
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