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Suggestion for commercial sellers

PelicanPelican Member Posts: 1,061 ✭✭✭✭
edited March 2002 in General Discussion
If you are a commercial seller with a store front and use the GB site to sell I have a suggestion. List your business phone number in the listing ad.I just received an "F" feedback from a seller that claimed he could not get in touch with me. I sent him two emails and neither was returned undeliverable so I can only assume he got them. From now on I will list my business phone number so no one will have an excuse not to be able to get in touch with me. I honestly believe the buyer changed his mind and this was his way out.I have worked hard on all my auction sites to maintain a good feeback rating and this really pisses me off. Sorry, but I'm upset.Thanks for putting up with me, Pel (ricks2 on GB and ricksgp on ebay)
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Comments

  • Gordian BladeGordian Blade Member Posts: 1,202 ✭✭✭✭✭
    edited November -1
    Send an email to GB admin explaining what happened and see if you can get that black mark expunged. Send them a record of your outgoing emails. (You do keep your outgoing emails, right?) In my case, I have set up a filter against a lot of spam coming in, but sometimes it picks up an incoming email from a new person who uses a suspicious address known to be the source of a lot of spam, like yahoo.com or hotmail.com . Your seller might have something similar.
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  • PelicanPelican Member Posts: 1,061 ✭✭✭✭
    edited November -1
    Hey Blade. I did send a message to admin about what happened and sent them a copy of the mail I sent the dude. Only other thing is he has one of those .ed addresses. Maybe it's at a school and someone deletes his mail before he gets it. I don't know. Still PO's me that he made no more effort than he did.I had a similar problem with an ebay auction where I couldn't get the seller and I used their system to get his phone and gave him a call. Fould out his ISP was down and he was very appreciative for my effort to contact him.
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  • offerorofferor Member Posts: 8,625 ✭✭
    edited November -1
    Pel --You may have a point about an email address problem. Also, some people have e-mail addresses that cause their mail to arrive in peolple's Bulk mail in-box when an anti-spam utility is on. It could be something like that too. Everyone should check new e-mail in his or her bulk mail inbox daily, just in case. I've had eBayers contact me and every time, their mail winds up in my Bulk mail box. I always think of that when I hear the "he never contacted me" thing. You might also see if you can use something like switchboard.com to find a phone number.
    "The 2nd Amendment is about security, not hunting. Long live the gun shows, and reasonable access to FFLs. Join the NRA -- I'm a Life Member."
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