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Automotive shop rant---UPDATED--pix
beneteau
Member Posts: 8,553 ✭✭✭
Took my Tacoma in earlier today to a Gateway shop just down the street. Asked if they would remove my 4 chrome wheels and reinstall the tires on my original OEM wheels, balance--blah, blah, blah. No problem.
Left the truck, came home and thought I'm better call them back and tell them I didn't want them to rotate the tires cause I wanted to keep the best 2 on the front. Called and was told "one of my tires has a bad bead and it really was not safe". I don't care just go ahead and mount the tires as I requested. We can't do that because of the safety issue
OK, I'll sign a waiver that you are not responsible/liable---just mount the tires. It's not safe for the our "technician" to mount the tire. Now, OK---I'm thinking---you want to sell me another tire (I'm getting really pi$$ed). OK, just use the full size spare. Well, not sure if we can do that----my temper and a couple of 4 letter words----just mount the $$#@*&^ spare----what part do you not understand! OK!
I've been to this shop several times in the past 8 years; but, never anything like this. It's my last visit.
UPDATE:
Well, now I feel like a total idiot. Thought I was being scammed, also. Picked up my truck---Gateway had installed a new tire at "no charge". Told them---I didn't expect them to install a new tire. Got home and checked the old "bad bead" tire----sure enough steel belts (wire) was showing through right on the tire bead. Called the clerk at Gateway---profusely apologized (had, also, apologized to him earlier for my behavior on the phone) and told him I'd come in Monday and pay for the tire. He said that was not necessary---that's fine; but, I'll be there Monday and pay for the tire and, probably, apologize again. My wife said that I should have told him that I am just a "grumpy old man". God, I hate it when she's right!
UPDATE--Pictures Can you tell "IF" the shop caused this damage removing the tire from the wheel?
Left the truck, came home and thought I'm better call them back and tell them I didn't want them to rotate the tires cause I wanted to keep the best 2 on the front. Called and was told "one of my tires has a bad bead and it really was not safe". I don't care just go ahead and mount the tires as I requested. We can't do that because of the safety issue
OK, I'll sign a waiver that you are not responsible/liable---just mount the tires. It's not safe for the our "technician" to mount the tire. Now, OK---I'm thinking---you want to sell me another tire (I'm getting really pi$$ed). OK, just use the full size spare. Well, not sure if we can do that----my temper and a couple of 4 letter words----just mount the $$#@*&^ spare----what part do you not understand! OK!
I've been to this shop several times in the past 8 years; but, never anything like this. It's my last visit.
UPDATE:
Well, now I feel like a total idiot. Thought I was being scammed, also. Picked up my truck---Gateway had installed a new tire at "no charge". Told them---I didn't expect them to install a new tire. Got home and checked the old "bad bead" tire----sure enough steel belts (wire) was showing through right on the tire bead. Called the clerk at Gateway---profusely apologized (had, also, apologized to him earlier for my behavior on the phone) and told him I'd come in Monday and pay for the tire. He said that was not necessary---that's fine; but, I'll be there Monday and pay for the tire and, probably, apologize again. My wife said that I should have told him that I am just a "grumpy old man". God, I hate it when she's right!
UPDATE--Pictures Can you tell "IF" the shop caused this damage removing the tire from the wheel?
Comments
Merc
Probably wasn't bad until they tore it up trying to remove/reinstall the tire.
+1
I've never done it, but I've heard of guys doing it. [:I]
I doubt if the tech damaged it removing the tire. Possible though. Hey, it's a slow news day. Post some pics! [:o)]
Thinking he was scamming I took my business elsewhere....but in the parking lot I looked at the rims after they yanked the Toyota's hubcaps off.....dang...there wasn't really anything holding the tires on what was called rims at one point in time.
Oh well....the other shop I ended up at was cheaper anyways.
--At some time earlier, someone had tried to swap tires on a Home Improvement tire changer and the Bead's were gouged--
--Liability cost won't cover what could happen if the tire had been remounted and aired up--to dangerous--
So without seeing the bead, you're kind stuck pilgrim--
--[:D][:D]--JIMBO
Flaw in the tire?
Low pressure?
I also think you may owe the tech an apology, and the store your continued loyalty.
It's a pretty sure thing that these guys saved your bacon.
Doug
I hate crooks!
Merc
I think this is a manufacturing flaw, or perhaps a run flat.
I also think you may owe the tech an apology, and the store your continued loyalty.
It's a pretty sure thing that these guys saved your bacon.
Doug
+1 on running it flat or more likely low on air for a period of time,causing heat to build in the sidewall and bead,and seperation begins to occur,could be factory flaw, low air pressure more likely ,even 10-15 lbs low at higher speeds it builds up heat faster
I guess it's logical for the shop owner to use the alingment to sell tires whenever possible.
The labor from doing the alignments is 100 percent profit, and if paid for in cash, can be skimmed.
Tire stores would love to do nothing but alignments, 20 or 30 times a day, every day.
Doug
Les Schwab did 2 of my wife's snow tires that way.
It was caused by someone that didn't know what he was doing.
The manager told me what happened and replaced them free.
AC
Look at the lower left portion - see the pinch? No LUBE when they were trying to dismount the tire.
Automotive shop rant updated pix A woman he had just met - she was negotiating to buy his 1976 Pacer - called Doug Ridgway on a Saturday morning in January insisting he visit a thrift shop on the campus of Assumption School in Jacksonville.
So Ridgway, 64, drove to the store off Atlantic Boulevard, where his new friend showed him a tuxedo for sale. Ridgway had told her he had been training to become a benefit auctioneer, so she knew he needed a tux.This one was beautiful and it fit perfectly.
"How much is this?" Ridgway asked the cashier.
When she told him $5, he was shocked. It wasn't enough, he insisted. Then he wrote a check - he doesn't remember for how much but it was for "a lot more" than $5.
Several days later, Ridgway got a call from the president of the Society of St. Vincent de Paul. Founded in France in 1833, the society's purpose "is to embrace the world in a network of charity," according to its Web site.
Thanks to all
Hello friends
Automotive shop rant updated pix A woman he had just met - she was negotiating to buy his 1976 Pacer - called Doug Ridgway on a Saturday morning in January insisting he visit a thrift shop on the campus of Assumption School in Jacksonville.
So Ridgway, 64, drove to the store off Atlantic Boulevard, where his new friend showed him a tuxedo for sale. Ridgway had told her he had been training to become a benefit auctioneer, so she knew he needed a tux.This one was beautiful and it fit perfectly.
"How much is this?" Ridgway asked the cashier.
When she told him $5, he was shocked. It wasn't enough, he insisted. Then he wrote a check - he doesn't remember for how much but it was for "a lot more" than $5.
Several days later, Ridgway got a call from the president of the Society of St. Vincent de Paul. Founded in France in 1833, the society's purpose "is to embrace the world in a network of charity," according to its Web site.
Thanks to all
My sentiment exactly
Find one good repair shop, and stick with them. I usually deal with specialty/Race shops because the motor in my car is not OEM, the suspension is all aftermarket and they take better care of my car.
Probably wasn't bad until they tore it up trying to remove/reinstall the tire.
That is EXACTLY what happened....been there done that.
This is puzzling.
Dredging up ancient threads...
Doug
Hello friends
Automotive shop rant updated pix A woman he had just met - she was negotiating to buy his 1976 Pacer - called Doug Ridgway on a Saturday morning in January insisting he visit a thrift shop on the campus of Assumption School in Jacksonville.
So Ridgway, 64, drove to the store off Atlantic Boulevard, where his new friend showed him a tuxedo for sale. Ridgway had told her he had been training to become a benefit auctioneer, so she knew he needed a tux.This one was beautiful and it fit perfectly.
"How much is this?" Ridgway asked the cashier.
When she told him $5, he was shocked. It wasn't enough, he insisted. Then he wrote a check - he doesn't remember for how much but it was for "a lot more" than $5.
Several days later, Ridgway got a call from the president of the Society of St. Vincent de Paul. Founded in France in 1833, the society's purpose "is to embrace the world in a network of charity," according to its Web site.
Thanks to all
This is puzzling.
Dredging up ancient threads...
Doug
This, after I pulled the bunny card. Dohhh.