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Kudos To Brownells
Wyatt Earp
Member Posts: 5,871
I usually buy from Cheaper Than Dirt, but Brownells had the Glock 19 grip gap plug so I ordered from them for the first time.
I failed to order the plug for the Gen 4 G19. 100% my fault. I couldn't see spending another $5.95 to ship a $6.25 item, so I tried to grind it to fit - mangled it.
Brownell's offered to cover my shipping for the right plug.
Good customer service!
I failed to order the plug for the Gen 4 G19. 100% my fault. I couldn't see spending another $5.95 to ship a $6.25 item, so I tried to grind it to fit - mangled it.
Brownell's offered to cover my shipping for the right plug.
Good customer service!
Comments
Brownells is good stuff with good people.[;)]
I only have one thing bad to say about them, They charge me Iowa tax.
Brownells is good stuff with good people.[;)]
+1
Brownells has the best name in the business and they intend to keep it that way. The only way to do that is through proper customer and product support.