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Paid-for item being held hostage by a seller.
tewills
Member Posts: 5 ✭✭
Help,
I need some advise... Currently, I'm in the middle of a transaction to buy a couple boxes of ammunition. I sent the USPS Money Order using First Class mail w/ signature confirmation. Apparently, the seller was not home when delivery was attempted.
Instead of reading the notice from USPS indicating redelivery or when the mail would be available for pick-up; the seller just went to the post office, and the letter wasn't there yet (still with the letter carrier I presume). So then I receive the following email in verbatim:
"WHAT WITH HAVING TO GO TO THE POST OFFICE AND SIGN FOR A LETTER BEEN THERE DIDN'T HAVE IT HAVE TO GO BACK. EITHER SEND ANOTHER 10.00 FOR SHIPPING. AND AN ALL THIS DAM RUNNING AROUND OR THIS DEAL IS OFF."
Now the seller is holding my item hostage until I send him another $10. Here's the response I sent:
Hello James,
I'm so sorry to hear you received some kind of run around from the Post Office... I sent the check First Class with Signature Confirmation to have some insurance that you would receive the funds. As you know, Postal Money Orders are as good as cash. Maybe no one was home when USPS attempted delivery? In any case, I can certainly understand your frustration, and I would feel the same. But, I don't see how I am at fault for this. Asking for an additional $10 for shipping seems really unfair to me.
I am perfectly happy with calling off the sale. Just pop the check back in the mail to me, I'll eat the costs of the money order and postage - and we'll call it good.
Again, sorry for the inconvenience.
I am anticipating a pain in the * here - if/when he pushes back - what do you think I should do? Or what power do I have to do anything?
Thanks for your help in advance
I need some advise... Currently, I'm in the middle of a transaction to buy a couple boxes of ammunition. I sent the USPS Money Order using First Class mail w/ signature confirmation. Apparently, the seller was not home when delivery was attempted.
Instead of reading the notice from USPS indicating redelivery or when the mail would be available for pick-up; the seller just went to the post office, and the letter wasn't there yet (still with the letter carrier I presume). So then I receive the following email in verbatim:
"WHAT WITH HAVING TO GO TO THE POST OFFICE AND SIGN FOR A LETTER BEEN THERE DIDN'T HAVE IT HAVE TO GO BACK. EITHER SEND ANOTHER 10.00 FOR SHIPPING. AND AN ALL THIS DAM RUNNING AROUND OR THIS DEAL IS OFF."
Now the seller is holding my item hostage until I send him another $10. Here's the response I sent:
Hello James,
I'm so sorry to hear you received some kind of run around from the Post Office... I sent the check First Class with Signature Confirmation to have some insurance that you would receive the funds. As you know, Postal Money Orders are as good as cash. Maybe no one was home when USPS attempted delivery? In any case, I can certainly understand your frustration, and I would feel the same. But, I don't see how I am at fault for this. Asking for an additional $10 for shipping seems really unfair to me.
I am perfectly happy with calling off the sale. Just pop the check back in the mail to me, I'll eat the costs of the money order and postage - and we'll call it good.
Again, sorry for the inconvenience.
I am anticipating a pain in the * here - if/when he pushes back - what do you think I should do? Or what power do I have to do anything?
Thanks for your help in advance
Comments
I'd send him the $10 and move on with my life. The USPS is a royal hassle, and I understand his point.
Merc
Thx and welcome to the forums
Why would you send it with signature confirmation? What a pain.....never do that without checking with the person first!
I'd send him the $10 and move on with my life. The USPS is a royal hassle, and I understand his point.
Merc
Why bother with a Money Order then? Why not just send cash?
Why would you send it with signature confirmation? What a pain.....never do that without checking with the person first!
I'd send him the $10 and move on with my life. The USPS is a royal hassle, and I understand his point.
Merc
Wow. You'd send this guy an extra $10? You must have really deep pockets or no pockets at all.
Personally, I say Eff this guy. Open a Support Issue from the Auction side. Slam hit sorry butt to the wall.
Oh, and IBTL.
People that cannot afford to risk (yeah, right) a few bucks should not be buying online (or at all).
For the value of a "couple boxes of ammo" you HAVE caused this guy a lot of headache.
And fiery auto crashes
Some will die in hot pursuit
While sifting through my ashes
Some will fall in love with life
And drink it from a fountain
That is pouring like an avalanche
Coming down the mountain
Signature required is a PIA. Sellers send their $20 or $30 bucks with signature required, then I have to take off work to get to the Post Office before they close.
People that cannot afford to risk (yeah, right) a few bucks should not be buying online (or at all).
For the value of a "couple boxes of ammo" you HAVE caused this guy a lot of headache.
The cost would probably be a good bit of detail... It was $110. I wouldn't have used GunBroker for $20-$30. I would just buy locally for something that inexpensive.
Why would you send it with signature confirmation? What a pain.....never do that without checking with the person first!
I'd send him the $10 and move on with my life. The USPS is a royal hassle, and I understand his point.
Merc
OH BS! I am not sending anything without Signature Confirmation. I want proof that the seller received my payment, especially a MO. I've had USPS lose payments more than once and the only way to track it is to send it certified mail.
There is nothing unreasonable about sending it certified. you could have arranged for another delivery attempt.
I keep forgetting that this is the auction support site.
quote:Originally posted by Mercury
Why would you send it with signature confirmation? What a pain.....never do that without checking with the person first!
I'd send him the $10 and move on with my life. The USPS is a royal hassle, and I understand his point.
Merc
OH BS! I am not sending anything without Signature Confirmation. I want proof that the seller received my payment, especially a MO. I've had USPS lose payments more than once and the only way to track it is to send it certified mail.
There is nothing unreasonable about sending it certified. you could have arranged for another delivery attempt.
Whats wrong with delivery confirmation?
I keep forgetting that this is the auction support site.
[:D]
Oh, me too! IBTL
http://www.GunBroker.com/Support/
Regarding the problem stated, if the buyer does nothing, and the seller does not return to the post offic to retrieve the envelope with payment, eventually the envelope will be returned to the sender. Problem solved.
Open a support ticket.
And, please don't do that "signature required" nonsense anymore.
I will note that if you send your GunBroker payment signature required it is likely going to get returned to you because we usually pick up the mail when the counter is not open. When the counter is open, the line is a mile long....