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Dumped Bank of America
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Member Posts: 69,523 ✭✭✭✭
Went to a Credit Union.
Bank of America..One account has been opened, I will dump your bank very soon.
1. Failed to have enough cash on hand 9k dollars on one occasion.
2. Our account was hacked..not once but twice.
3. Told the seller of a car.. the cashiers check drawn from their bank was not good. The buyer could put a stop payment on it. That is not true..Stop payments cannot be issued on a cashiers check for 90 days.
4. Appraisal on our home for home equity was computer generated instead of someone looking at the home.
5. Bank looked at wrong property for appraisal. Argued the home was in an LLC and it wasn't. Their ignorant employee didn't do her job correctly. Quote.. Bank of America does not make mistakes. Unquote
However the Federal Credit Union said Quote.. Bank of America is our Best Customer.. they send us a lot of customers .. unquote.
Bank of America..One account has been opened, I will dump your bank very soon.
1. Failed to have enough cash on hand 9k dollars on one occasion.
2. Our account was hacked..not once but twice.
3. Told the seller of a car.. the cashiers check drawn from their bank was not good. The buyer could put a stop payment on it. That is not true..Stop payments cannot be issued on a cashiers check for 90 days.
4. Appraisal on our home for home equity was computer generated instead of someone looking at the home.
5. Bank looked at wrong property for appraisal. Argued the home was in an LLC and it wasn't. Their ignorant employee didn't do her job correctly. Quote.. Bank of America does not make mistakes. Unquote
However the Federal Credit Union said Quote.. Bank of America is our Best Customer.. they send us a lot of customers .. unquote.
Comments
Once upon a time, both were great and honest, and respected.
My oh my.....have times have changed.
[V][V][V][V][V][V][V][V][V][V][V][V][V]
Told them to just go ahead and cancel the card. My credit score then went up.
been with them for forty years and keep threatening , just gotta do it
BankOne would not honor a check from one of their largest commercial accounts for two weeks. Put me in a hell of a bind.
Wells Fargo was a constant nightmare of errors and mystery fees.
CitiBank practically begged me to do a HARP2 refinance on a home they already had the mortgage on. After months of providing paper and paying fees they revealed that the original loan was a mistake as it was a type of property they did not make loans on. So it wasn't eligible for a new loan with them. I got some of the money back at least.
A credit union constantly mixed up my account with my mother's. The first time was a little funny, but the third time those accounts got closed.
Somehow, starting with the original Valley Bank in Tucson through a series of bank mergers and name changes, Bank of America is the only one I have not had a problem with.
Just random luck I suppose.
If I had not already been aware of how ridiculous they are I would have been upset with their methodology.
Without warning, they called at 4:00PM and said we have to close today. Mind you they are somewhere else not here in Central Florida.
I finally talked to the guy and asked how he expected me to get a cashier's check and be at a closing an hour after being notified.
They agreed to do the closing the following day as long as we kept the paper work the day before meaning they would not own the house the extra day and pay the taxes for a day.
It had to be their way and any other even correct was unacceptable but as stated its like knowing the guy will be a Nazi or KKK or Black panther and you already know they can not be reasonable so you play along.
It is beyond me they have a single customer.
I have been with a CU since 1992. they have very rarely made a mistake but they bend over backwards to fix it and make up for it.
"Fools learn from their own mistakes. I learn from the mistakes of others"
Otto von Bismarck
Later, thru the union, she make her employer aware of what Bank of America was doing. The employer changed banks.
I do not doubt anyone's story of having troubles with BofA. But for me, no troubles with them. In fact it is the only bank I have not had troubles with. I never have to pay for Cashier's Checks. Have never been charged for notary services. Have never had an error in my BofA account.
Cannot say any of those things about two credit unions I was with, BankOne (or was it "Bank1"?), CitiBank, Arizona Bank, Valley Bank, Wells Fargo, Zion Bank and a few others who's names escape me at the moment.
why don't they ever have commercials on tv with all the messed up stuff that happens and the rotten customer service, like it really is?