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I have a solution to overbooking
bpost
Member Posts: 32,669 ✭✭✭✭
It is sorted out at check-in. When the plane is full of confirmed passengers AT THE AIRPORT, it is full. Nobody will get booted off if they have a seat assignment. Double the no boot if they are already in their seats, they can leave willingly for 10 grand.
If United needs to get someone to Atlanta and the United flight is full they can fly on a paid seat on Delta or any other airline going there.
If United needs to get someone to Atlanta and the United flight is full they can fly on a paid seat on Delta or any other airline going there.
Comments
I believe the recent Delta incident is one of those instances. Too bizarre on its face to be true.
Not saying it could not happen now, but letting people board and then telling them to leave the airplane strikes me as a hell of a way to run an airline.
Brad Steele
For several years I LIVED on airplanes. Think I spent more time in the air than the flight crews. I have been (willingly) bumped. I never was witness to anyone that had boarded WITH A BOARDING PASS that was forced to leave the airplane because of an overbook.
Not saying it could not happen now, but letting people board and then telling them to leave the airplane strikes me as a hell of a way to run an airline.
I have flown countless time since I retired and I have the same experience.
If you have a boarding pass you are flying.
Fix the manifest in the jetway not on the aircraft.
The Delta one today they were telling a guy his toddler (in a paid for seat) with a car seat strapped in had to sit in a parents lap all the way from Hawaii. Ummmm NO... I paid for this seat. That one got pretty ugly.
So, if I may ask, how did the story end?
The Delta one today they were telling a guy his toddler (in a paid for seat) with a car seat strapped in had to sit in a parents lap all the way from Hawaii. Ummmm NO... I paid for this seat. That one got pretty ugly.
Well, sort of.
They bought a ticket for their other kid. Who went on without them the day before.
I'm guessing ( but only guessing ) that they didn't scan the ticket at security nor at the gate and that their small child was on the manifest as "infant in arms".
And when the plane was full, they pulled out the ticket they bought for their other kid and made the argument that they had paid for the seat.
If the ticket were presented, they wouldn't have had a live seat to assign to someone else. And if the plane wasn't full, they would have been happy to let them buckle the infant into a vacant seat.
I suspect they knowingly created the conflict trying to get their $9,950 buy out offer.
Is this firsthand knowledge?
If not, gotta link to a source?
They are going to eventually run into a Chuck Norris type of guy who will tell them ...
bigoutside,
Is this firsthand knowledge?
If not, gotta link to a source?
http://www.nbcnews.com/news/us-news/california-family-kicked-delta-flight-threatened-jail-refusing-give-toddler-n755141
What airline turned around after take off, dumped a full load of fuel, and paid a $25K fee to land unscheduled back at the departing airport over an $8 blanket?
A flipping $8 blanket? No kidding. Who does that? Who?
The flight was to Hawaii, and I cant imagine going on a long awaited trip like that only to endure a 4 hour delay over $8 blanket.
If I had been on the flight, I would have paid it just to shut the whinny * flight attendants up.
XXXXXX
I think if the seats are over booked, they should have the pilot give up his seat and let one of the passengers fly the plane.
XXXXXX
I'll fly it. I ain't skeert. [:)]
quote:Originally posted by select-fire
They are going to eventually run into a Chuck Norris type of guy who will tell them ...
AKA.. Tasmanian Devil
Problem now is that people are TRYING to get bumped and staging conflict.
I believe the recent Delta incident is one of those instances. Too bizarre on its face to be true.
EXACTLY CORRECT
Been going on forever, hot coffee in lap, slipping on a store floor falling due to a "rock" on sidewalk, slipping on a banana peel. Watched the videos, acting and not all that good.
Does not happen here, better to walk in street than sidewalk. Water meters in middle of sidewalk, covers missing, power poles in middle of sidewalk, etc "you're on your own" don't pay attention, too bad. a U.S. lawyers dream.
BTW: United already will pay upto $10,000 as of april 8th.
United Airlines, still working to distance itself from the April 9 incident where a passenger was seen on video being dragged off a flight, announced Thursday that-- among other steps?it will reduce the amount of overbookings on flights and raise the incentive for voluntarily bumped passengers to $10,000.
WTH is an "SJW"?
Brad Steele
MileagePlus # XXXXX7777
Dear Mr Droptop
Each flight you take with us represents an important promise we make to you, our customer. It's not simply that we make sure you reach your destination safely and on time, but also that you will be treated with the highest level of service and the deepest sense of dignity and respect.
Earlier this month, we broke that trust when a passenger was forcibly removed from one of our planes. We can never say we are sorry enough for what occurred, but we also know meaningful actions will speak louder than words.
For the past several weeks, we have been urgently working to answer two questions: How did this happen, and how can we do our best to ensure this never happens again?
It happened because our corporate policies were placed ahead of our shared values. Our procedures got in the way of our employees doing what they know is right.
Fixing that problem starts now with changing how we fly, serve and respect our customers. This is a turning point for all of us here at United ? and as CEO, it's my responsibility to make sure that we learn from this experience and redouble our efforts to put our customers at the center of everything we do.
That?s why we announced that we will no longer ask law enforcement to remove customers from a flight and customers will not be required to give up their seat once on board ? except in matters of safety or security.
We also know that despite our best efforts, when things don?t go the way they should, we need to be there for you to make things right. There are several new ways we?re going to do just that.
We will increase incentives for voluntary rebooking up to $10,000 and will be eliminating the red tape on permanently lost bags with a new "no-questions-asked" $1,500 reimbursement policy. We will also be rolling out a new app for our employees that will enable them to provide on-the-spot goodwill gestures in the form of miles, travel credit and other amenities when your experience with us misses the mark. You can learn more about these commitments and many other changes at hub.united.com.
While these actions are important, I have found myself reflecting more broadly on the role we play and the responsibilities we have to you and the communities we serve.
I believe we must go further in redefining what United's corporate citizenship looks like in our society. You can and ought to expect more from us, and we intend to live up to those higher expectations in the way we embody social responsibility and civic leadership everywhere we operate. I hope you will see that pledge express itself in our actions going forward, of which these initial, though important, changes are merely a first step.
Our goal should be nothing less than to make you truly proud to say, "I fly United."
Ultimately, the measure of our success is your satisfaction and the past several weeks have moved us to go further than ever before in elevating your experience with us. I know our 87,000 employees have taken this message to heart, and they are as energized as ever to fulfill our promise to serve you better with each flight and earn the trust you?ve given us.
We are working harder than ever for the privilege to serve you and I know we will be stronger, better and the customer-focused airline you expect and deserve.
With Great Gratitude,
Oscar Munoz
Oscar Munoz
CEO
United Airlines
love the baggage reimbursement $1,500 no questions asked. Ha, this is announcement is worse than the 10 grand, there will be folks losing baggage because their friends "picked it up" before they get there.
CEO had a heart transplant last year,, and now this, think he quit last week/month. Might be staying until replacement can be found.
This is BEFORE assaulting a customer. down the tube now.
http://fortune.com/united-airlines-ceo-oscar-munoz/
The Delta one today they were telling a guy his toddler (in a paid for seat) with a car seat strapped in had to sit in a parents lap all the way from Hawaii. Ummmm NO... I paid for this seat. That one got pretty ugly.
this ..he paid for that seat even if he wants to put a watermelon in it