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Chipotle chain was keeping your change.

EMCSEMCS Member Posts: 4,063
edited August 2012 in General Discussion
Chipotle Stops Keeping Customers' Change
If you've bought a burrito at Chipotle recently, chances are you didn't know the popular chain was keeping your change.

At certain locations around the country, the restaurant would round the receipt up or down to the nearest nickel.

Jayson Greenberg, a West Caldwell, N.J., Chipotle customer, noticed last month that his receipts didn't add up and confronted a manager about it, he told the Star Ledger.

"He said, `Oh, it's a computer program. It is just rounding numbers. It takes a little from certain receipts and gives a little to others. What do you want? A few pennies?'"

Starting August 2, the West Caldwell location began posting a "round -.002#8243; on their receipts indicating how much the price had been adjusted.

Chris Arnold, a Chipotle representative, said the rounding was an effort to keep long lines moving faster. The company has since stopped rounding the bills up but will continue to round them down, in favor of the customer.
FULL ARTICLE HERE

http://tiny.cc/653ujw

Comments

  • spasmcreekspasmcreek Member Posts: 37,717 ✭✭✭
    edited November -1
    people who are not aware of correct change are also ignorant of govt porking them for BILLIONS to give to their favored few
  • andrewsw16andrewsw16 Member Posts: 10,728 ✭✭✭
    edited November -1
    One of these days it will become a lot more common practice. Pennies are not cost effective to manufacture. All merchants will engage in rounding. Whether it goes to the nearest nickle or is always rounded down or always up will be for future decision makers. If it is always "down", then merchants will just raise all prices a few cents to make up the difference. It will cut down on the number of almost worthless coins in your pocket.
  • AnonymouseAnonymouse Member Posts: 4,050
    edited November -1
    Local gun shop has been doing that for quite awhile, they don't use pennies. They round up/down just like Chipotle.
  • andrewsw16andrewsw16 Member Posts: 10,728 ✭✭✭
    edited November -1
    For anyone who shops there several times, it will work out evenly over time. What the heck, we already are allowed to round up or down to the nearest DOLLAR when we do our federal income tax. [:D]. Might as well just quit wasting money stamping out pennies.
  • COBmmcmssCOBmmcmss Member Posts: 1,174 ✭✭✭✭✭
    edited November -1
    I love their custom burritos. If anyone is worried about a few pennies, then they can have a few of mine.

    COB
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