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Gunbroker store

GunGal2010GunGal2010 Member Posts: 119 ✭✭✭
edited January 2011 in General Discussion
Hi, Anyone know an extension to use when calling the number for the gunbroker store? It just goes in a loop and you can never get anywhere. Seems they of all people would have an accesible post auction contact number.

Comments

  • GunGal2010GunGal2010 Member Posts: 119 ✭✭✭
    edited November -1
    Wanting to know about setting up a gunbroker store like an ebay store. Is it possible to have customers bring you items and you sell them on consignment thru gunbroker? also would you need an ffl or with being an consignment you are sending to a ffl dealer i read all the feedback thanks my main question is what is the difference in me selling a gun on gunbroker and sending it to a ffl dealer and someone giving me a gun on consignment i have not bought the gun and someone winning the auction and me sending it to there ffl dealer
  • GunGal2010GunGal2010 Member Posts: 119 ✭✭✭
    edited November -1
    anyone buy anything from them,just checking on shipping time before i email...mailed payment fl to georgia on sept.2nd...9 days no product no feedback...thanks
  • matwormatwor Member Posts: 20,594
    edited November -1
    [:D][:D][:D][:D][:D][:D][:D] You funny!!
  • GunGal2010GunGal2010 Member Posts: 119 ✭✭✭
    edited November -1
    They have not returned emails either.
  • GunGal2010GunGal2010 Member Posts: 119 ✭✭✭
    edited November -1
    seems like gb is a do as I say not as I do run company? I think better of them, so hopefully it will work out. I emailed them again.
  • Old-ColtsOld-Colts Member Posts: 22,697 ✭✭✭
    edited November -1
    Perhaps all Gunbroker employees are still at the Shot Show and didn't get the word that it has ended; after all, it was in Las Vegas.

    If you can't feel the music; it's only pink noise!

  • matwormatwor Member Posts: 20,594
    edited November -1
    Sorry Gungal, nobody has chimed in to tell you, there is no way to contact them via phone. They will e-mail you, and/or handle your issue. Be patient, like the previous poster said, they were in Vegas for the week last week.
  • GunGal2010GunGal2010 Member Posts: 119 ✭✭✭
    edited November -1
    They do have a number listed for contact info. It just goes to a phone loop that you can never get out of nor leave a message. If you or I did that we would not be on GB long as sellers.
  • matwormatwor Member Posts: 20,594
    edited November -1
    While my number is available whenever a buyer completes a sell. It is not open to the public, and not once have I ever gotten a call from GB or one of my buyers.
  • ChrisInTempeChrisInTempe Member Posts: 15,562
    edited November -1
    quote:Originally posted by GunGal2010
    Hi, Anyone know an extension to use when calling the number for the gunbroker store? It just goes in a loop and you can never get anywhere. Seems they of all people would have an accesible post auction contact number.


    Google searches for a GB phone number turned one up that also tracks back to an airport limo service.

    Another connects to a fax machine.

    Another is a Denver exchange that actually belongs to a long distance phone service provider.

    Clearly this was all planned by warriors of Guilder. We must be ready for whatever lies ahead ...
  • Old-ColtsOld-Colts Member Posts: 22,697 ✭✭✭
    edited November -1
    quote:Originally posted by GunGal2010
    They do have a number listed for contact info. It just goes to a phone loop that you can never get out of nor leave a message.I think there's a sinister plan in there somewhere! Just E-mail "SUPPORT", oh wait, you tried that, never mind.

    I'm sure that when one of the Red Stars lock this thread; and they probably will, if they stay true to form they will post that you need to contact "SUPPORT"; well, duh!!!!!

    Seriously, there seems to be a recurring theme here regarding responsiveness, or lack thereof. Good luck!

    If you can't feel the music; it's only pink noise!

  • MFIMFI Member Posts: 7,899 ✭✭✭
    edited November -1
    Isnt it the ole they are all at the shot show excuse .. They will get to it soon .. [;)]
  • nunnnunn Forums Admins, Member, Moderator Posts: 36,078 ******
    edited November -1
  • CaptFunCaptFun Member Posts: 16,678 ✭✭✭
    edited November -1
    quote:Originally posted by Old-Colts
    Perhaps all Gunbroker employees are still at the Shot Show and didn't get the word that it has ended; after all, it was in Las Vegas.


    Didn't get home till late last night. She'll take care of it.
  • KEVD18KEVD18 Member Posts: 15,037
    edited November -1
    i can understand why they dont have a phone number with a live person at the other end. the endless stream of stupid questions(i dont care what your kindergarten teacher told you, there are plenty of stupid questions) they would have to answer would occupy a batallion of customer service reps.

    the vast majority of questions can be answered by examining the faq's/tutorials. what cant be will be answered or solved by email within a very reasonable period of time.
  • Old.22BoltsOld.22Bolts Member Posts: 6,032
    edited November -1
    quote:Originally posted by KEVD18
    i can understand why they dont have a phone number with a live person at the other end. the endless stream of stupid questions(i dont care what your kindergarten teacher told you, there are plenty of stupid questions) they would have to answer would occupy a batallion of customer service reps.

    the vast majority of questions can be answered by examining the faq's/tutorials. what cant be will be answered or solved by email within a very reasonable period of time.
    That makes me think of that relativity law..[:D][:D].
  • KEVD18KEVD18 Member Posts: 15,037
    edited November -1
    quote:Originally posted by southgeorgiaivory
    That makes me think of that relativity law..[:D][:D].


    i get what you mean, but as i understand it, the vast majority of questions are answered in 2 days or less. that seems to be reasonable to me, but everybodys different.

    you also need to take into account things like weather and SHOT. these things are going to cause delays.

    but its very true that you just cant please some people. if gunbroker sent a representative to a peoples houses to answer questions in person within an hour of them being asked; some people would come here bitching that the rep didnt wipe their feet or came during lunch.
  • CaptFunCaptFun Member Posts: 16,678 ✭✭✭
    edited November -1
    quote:Originally posted by GunGal2010
    They do have a number listed for contact info. It just goes to a phone loop that you can never get out of nor leave a message. If you or I did that we would not be on GB long as sellers.


    If you had 1.8 million registered users, you would have a computerized tool to help answer support questions as well. Besides, you ought to check your spam filter. Your question was answered well before you created this post.
  • GunGal2010GunGal2010 Member Posts: 119 ✭✭✭
    edited November -1
    Thank You Captfun . The response was indeed in the spam folder. Tammy was emailed back.
  • GunGal2010GunGal2010 Member Posts: 119 ✭✭✭
    edited November -1
    yep, and to make it worse, you can not view your spam folder for google mail when on a android phone, which is where I always check my mail. Chalk one more up for technology getting in the way of a smooth operation.
  • YoKennYoKenn Member Posts: 1

    Can I call you?

  • Butchdog2Butchdog2 Member Posts: 3,834 ✭✭✭✭

    Some different folks just popped up, very interesting.

  • JunkballerJunkballer Member Posts: 9,286 ✭✭✭✭

    Don't give them the attention they desire.

    "Never do wrong to make a friend----or to keep one".....Robert E. Lee

  • Mr. PerfectMr. Perfect Member, Moderator Posts: 66,381 ******

    I remember gungal. What a beautiful human.

    Some will die in hot pursuit
    And fiery auto crashes
    Some will die in hot pursuit
    While sifting through my ashes
    Some will fall in love with life
    And drink it from a fountain
    That is pouring like an avalanche
    Coming down the mountain
  • chiefrchiefr Member Posts: 14,083 ✭✭✭✭

    Excavation is still alive and well.

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