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Illinois FOID problems

Has anyone stuck in the IL foid expiration loop had any luck getting a hold of someone at the ISP foid office to correct your file? I renewed a month before expiration, then covid hit and the state shut down, my renewal says pending, but transfers are declined. Worst part is no one is responding to calls, messages or emails at the state, and I found out after purchase of course, so my Springfield is in limbo. If anyone has gotten through this, and has a contact they can share I'd appreciate it.

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