Help, buyer unwilling to pay via accepted methods

briansammoandsupplies

So i have a buyer who is unwilling to pay with his CC through any other method beside gunbrokers instant checkout. I do not have any accepted gateways nor will I be getting any. How is this typically resolved? Do I contact GB and they cancel the transaction or do they get the money and send to me?

Thanks!

chiefr

Are you insisting he must pay by PayPal only?

mac10

i only take postal mo or certified banks cashiers check

Warbirds

What does your auction state for payment method?

He either does or doesn’t do that, leave appropriate feedback and move on/relist if necessary.

I can’t walk into a gunstore and demand to pay in Euros.

Locust Fork

Some people don't like to give out their card info over the phone.   You really should set up your card to go through Gun Broker.   They are set up to take a lot more gateways and you can probably set up your system to run through the checkout without altering anything.       Its super easy.....I get frustrated when people DON'T use the checkout and I have to deal with everything.    I get an email and we're done.   It couldn't be a better and takes a ton of work off of us each week when people just pay on line.  

mohawk600

You will be referred to take it up with support shortly. Auction and Discussion are two separate entities.

nmyers

I suggest that you try to work it out with the buyer.  You are a new seller here on GB, you don't want to start off by getting bad feedback.

Since most dealers use the GB checkout, you may just want to take the time to get set up now.  But, the buyer should agree to be patient, so explain that the set up process will result in a delay.

Neal

mogley98

If you listed the auction as a specific payment method and he won't pay that way nor work it out then file a NP bidder and move on. My .02

Rudeger

Not sure how tech savvy the customer is but he can create a one time use card on privacy.com and set a charge limit. It allows the buyer to make a payment without risking more than one transaction.

select-fire

mogley98 said:

If you listed the auction as a specific payment method and he won't pay that way nor work it out then file a NP bidder and move on. My .02

Or you send them a 5 day notice to pay... they promise and say they sent it. One week later no payment. Relist and go on. Just sent an envelope back to the buyer after I relisted and sold the item, shipped it.

montanajoe

Contact support
Leave NPB feedback
ReList