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Picking up a Firearm FFL
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Wanting to know if anyone has ever had this happen: Dealer gets the firearm Today ..fedex. I go by hours after delivery to pick it up. I was ask if I could be helped. Told them Fedex dropped off a gun for me . Immediately the woman says... we aren't doing any transfers today. We will call you when we do. I told her I have a Conceal carry , no background check needed, just fill out the fed form, out the door. Not happening.. she got real mad and said she wasn't doing it. I have transferred a few guns there the last couple months with no issues. Anyone have a Dealer refuse to transfer?
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Comments
With the HUGE increase in gun business they can afford to be snobs. If you get PO'ed and leave it is just less work for them. Return when you are permitted, get your gun, thank them and NEVER SET FOOT IN THEIR STORE AGAIN!
Leave it? . Gun is paid for. BTW... they were not busy
They really have to do very little work to earn the transfer fee, it's kind of like free money for them. Seems ridiculous to me, I'd definitely find a different shop for future purchases.
Did you check with them before winning the auction? Just asking.
My ffl would receive a gun and then call me to tell me it’s there.
But I always check in with him prior to winning an auction.
I've not had that happen, but maybe you showed up unannounced? I either a) wait for the dealer to call me and say "Come get your gun", or b) I call them and ask if everything is ok for pickup.
Worse part, I know the owner and owners son well. They live in our small town. They expanded and moved to the big city. What is my recourse to get the gun?
I know the owner and owners son well.Immediately the woman says... we aren't doing any transfers today. We will call you when we do.Call the owner and mention there "Seems to be a bottleneck at xyz picking up my firearm". He'll call her, etc, and that will be that.
Where I worked during my semi retirement there were only 3 people out of 20 employees that could check in guns and keep the books up to date. This kept chances of errors in the bound books at a minimum. Perhaps for some reason today they didn't have anyone at the shop that was allowed to check guns in. It does seem that she could have explained herself a little better. Call them back first thing in the morning and ask when your transfer can be done and go from there. Good luck. Bob
The woman who has done all of my transfers is whom spoke to me about why I was there. The other woman must be her boss. Just how long will I have to wait to have it transferred it to me?
Sorry if I misstated, not leave the gun. Leave the store and return when you are blessed by the anointed to return and get it. After you get it, thank them for their time, wish them a Merry Christmas and a prosperous 2021 and never go back. They are treating you like they don't want your business, I would hope another FFL does..
In a busy shop there may be only one person who enters new firearms into the bound book. I had a rule that no gun went out the door till I checked it in. We would then call the customer if it was a special order or transfer. I understand the customer wants the gun asap but a process must be followed. If you had ever had a gun come in and go out without anything being recorded and then have to trace that gun you would understand. If does happen especially during busy times like now, and when you may have new employees.
The LGS I use, they politely ask that you not pick up transfers until the next day. They do say, if you'd like to be there when they open it, that is fine, but politely ask that you wait until the next day to bring it home, so they have time to do the paperwork on their end.
That's like being able to open your presents Christmas morning, but not being able to fondle and play with them until the 26th.
Hope all works out well for you, sir.
Just curious how long do they have to transfer this weapon to me ? Or record it in their books they have it?
You are gonna call the feds?? For what? Exactly what is your complaint?? The mean little blond didn't realize how special you are??
My Buddy works at a local shop, as I understand it they make it clear on their transfer form that they have to have called you.
I guess people get the UPS or Fedex notice and think its good to go but the business has a process for checking in guns and just because its their and received they may not yet have it in their books. When they check them in a guy calls everyone and says its OK to pick up.
Me I get different because well like I started the post with My Buddy works there! :)
Be careful, an FFL has every right to refuse a transfer. The ATF will back up an FFL all day long if they do. All the FFL has to say is I felt uncomfortable about the transaction. Be nice and you will do better than being insistent and rude. You chose to use them, now you are playing by their rules. Once you get your gun you have every right to find a new FFL.
Just curious how long do they have to transfer this weapon to me ? Or record it in their books they have it?
Never been called, been doing business with these folks for 25 yrs. Again...How long do they have to put it in their bound book?
Our guidelines stipulated 24 hours to get them entered but that may have just been a store policy. With due respect I think you need to take a deep breath and a step back. It is their store and they can run it the way they wish. That being said they get no benefit from holding on to your gun any longer than necessary. I am sure that they will get on the ball and make it available as soon as possible according to their operating guidelines. Once again, good luck. Bob
Large Ky FFL dealer to FFL . Just wondering why the new girl was such a jerk ..I have seen folks if they get a little power ... I guarantee when I speak to the owner tomorrow he most likely won't be real happy . I was there and denied .. it would not have taken 5 mins to finalize. No longer than the last guns I ran thru there.
Patience. They have a gun in their possession which does not belong to them. Awaiting disposition. It seems two choices.
Pot meet kettle! Don
Yep
Looking online for another purchase thru GB.... I will simply send it to another Dealer I have dealt with long ago.
Not saying anything at all about whatever is going on with this particular store.....but when this happens to us its pretty annoying. People get a tracking number and think they can just walk in and make us stop and do whatever they want at that exact moment because they know their gun has arrived. I have all kinds of things going on here that nobody outside our operation knows is going on. We could be doing anything and no matter what it looks like.....we are ALWAYS busy. Having to stop and find a box, open it, log it in, do the form along with several minutes of chatting that goes along with it all sometimes falls in the most inopportune time. A phone call goes a long way. "Hey, I see a package of mine came in today what would be a good time to come by?" At least this way I could plan it out....have the box opened and logged in so just the form could be done and hopefully everything could go quickly or I could at least wrap my head around doing this service for someone rather than them just show up like dropping everything was just something I should do because they KNOW their gun is here.
I only do transfers for people that I know, very few, so its rare.....I'm not a store, so we are different here, but I can somewhat relate a bit with what they might have going on.
As I stated before they were not busy... Not at all.. In fact the woman who had done all of my other transfers sat down in a chair. I reckon from now on I will use my old transfer dealer. If they want to send the gun back so be it.... Or it will get recorded in their book and get transferred either way no gunsmith business, purchase or transfer business ever again.
I wonder what the store would have done, if you had spent a little bit of time trying to decide what gun they had on the rack you would like to buy?
After you made a decision (presumably with their assistance) I am sure they could have found the time to do the paperwork to sell the gun they already had in inventory. NOTE: I am NOT saying the gun they took delivery on for you was on their rack.
Shortly after you made the decision on which gun they had in inventory would have been a good time to "be back tomorrow". Of course, when you return tomorrow, you can decide how many guns you want to leave with on that day (at least the one they received for you and the one they had on the rack - maybe). Extra credit if the gun they had on the rack was a VERY EXPENSIVE gun. You wait overnight for your gun . . . and they wait overnight to sell a very expensive gun they had in inventory.
Sometimes you have to show folks what it is like to walk in your shoes.
A Man with Common Sense. As soon as the Woman ask me if she could help me I was again their customer. At that point the transfer should have happened. I am going to ignore them till they decide to call. Then I will go pick up my firearm and ignore them forever. I will however explain to the owner what went wrong. Thank you for that reply, I will let the owner know that reasoning .
Strange... you know the owner, you have dealt with the women that greeted you multiple times, you're then handed off to a young lady ? She tells you with no explanation that you need to come back as they are not doing transfers today.
Why didn't you check with the first women , whom you have had multiple interactions with previously. You said she is there in her chair , did you at least ask her what's going on, why not ask to speak to the owner who you know personally or his son and get an answer to your dilemma .
Maybe they were having a problem with logging in the gun, who knows ,maybe they were being audited by atf, or had some other distraction/problem that prevented them from doing what you think is a snap of a job with no waiting needed.
A call before going to the shop to confirm the arrival and processing of the gun would have saved you a trip and all this aggravation, along with being a smart and courteous thing to do.
That's what I do, and the FFL's I have dealt with appreciated the calls, I have on two occasions saved myself a long drive and disappointment when told the person that handles transfers or does the intake paperwork was not there that day.
😎 Stuff happens, just another day in paradise.
That is one of our annoyances as well. We do cheap transfers, $10. We Hate it when a gun hits the door and have a pushy customer, standing there 5 minutes later wanting his gun. Many times we didn't even now it was there yet as we hadn't had time to deal with the freight yet.
As for legalities the gun has to be recorded into their A&D book by the time business closes the day it arrives.
I hope you got it worked out and just maybe the owner or the person you deal with normally gave a explanation of the bad service at least gave you a better deal on receiving it . I do feel your pain all excited and then told to go away ( like Dorthey at the Emerald city door )
I have a long time friend I met years ago had a shop for many years then just started doing it as a hobby at home , great guy and we always worked out a time as we both worked and different shifts and about 40 mile round trip for me now use to live much closer . I guess part of it was I let him know the day I ordered (or he knew because he ordered it ) and he would always e-mail me I have a package( or I would pass on delivery tracking to help ) for you and go from there . he sold me guns ammo always at dealer cost and what ever I wanted to give him for his time and effort like I said he is a great fellow
however several years ago my youngest son got his FFL and lives about 1/2 mile away so much easier now ,
As for legalities the gun has to be recorded into their A&D book by the time business closes the day it arrives.
Thanks for that. Interesting information. I Just got the call from them to come pick it up from the blonde. They just opened up.
I passed a small gun shop in New Albany yesterday. They had a sign in the window, "Transfers Done Quickly $20".
Some folks are looking for business. Provide service, get them in the door. Makes since to me.
I had a local FFL that worked out of his house that received things for me. He was great to work with and we always set a time for me to stop by. I also ordered a few new guns through him. He retired and moved to Tennessee, I have to find someone else.
I passed a small gun shop in New Albany yesterday
Was that in Mississippi? If so I have a bunch of kin folk there. Its where my Dad grew up.
something to do with a Naughy List?
Southern Indiana.
It is my understanding that a CCP does not do it any more. So along with the 4473, they still have to make the phone call. Not that's a big deal but not as simple as it was.
I've not had any difficulty as you describe, but I've developed a friendship with the two dealers I frequent. I'll ask for a hard copy of their FFL, tell them what I've ordered and where it's coming from, mail the FFL along with payment.
They know that I'm a geezer with decades of experience with firearms so they will occasionally call me with, "Do you have a Winchester 54" (or a Savage 40 or some other obsolete gun). "A customer brought one in and it won't do this or that." So I'll try to help trouble shoot the issue and usually we will come up with something. So it goes both ways and works good for both of us.
Not in SC. CWP 4473 and out the door after paying 20 dollar
Did you get the gun yet?