removing a program

jwb267

i have a dell with windows , what ever it was before 10. i have never had a problem removing a program untill now.

my norton expires in 2 days and i am trying to in stall a new one, but i cant UNINSTALL the old norton . i tried last night and the computer showed preparing to uninstall and it run all night and the old norton is still there

HELP

Ruger4me

try stopping the norton services before trying to remove, it may be that it can't remove because it is in use. Just a guess but you gotta try something.

Henry0Reilly

https://support.norton.com/sp/en/us/home/current/solutions/v60392881

https://support.norton.com/sp/en/us/home/current/solutions/v60392881

NeoBlackdog

It's been my experience, limited though it is, that the new program will remove the old one during the installation process. I use Trend Micro (you have to pay for it, but it works great!) and recently installed it on a machine that had Norton. As the process went on a window opened up telling me what the machine needed to do and asking if that was OK.

Mr. Perfect

I would never, ever use a Norton product.

beneteau

Remove Norton:

https://support.norton.com/sp/en/us/home/current/solutions/v15972972

mike55

Good luck. Never gonna get totally rid of it. It imbeds into EVERYTHING. But like said above, the new version SHOULD simply update, remove, and replace what is necessary. But that thing must be OLD, so how knows what will happen. Try it and see :)

select-fire

Pass on Norton

chiefr

Norton Sucks, Learned that lesson 15 yeas ago. Be grateful you do not have a virus because they cant help you with viruses as well.

RobOz

Get a bigger hammer.

jwb267

thanks for all the replies

NeoBlackdog

Did it work?

jwb267

yes . my wife figured it out