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Help from GB admin. actually received

ammo guyammo guy Member Posts: 810 ✭✭✭
in General Discussion

An issue with charges to my account came up recently. I received an email stating I owed a certain amount. The charge was incorrect and about twice what I actually owed. I contacted admin on the issue and explained that the charge was wrong. I also noted that the charge had been posted as pending on my CC. After 3-4 days got a less than acceptable reply and and sent another message on the issue. Kept checking the CC account and the charge never left the pending area. As of today the charge is gone off the CC and assume the issue is resolved. It seems they do try and work things of this nature out.

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Comments

  • mrs102mrs102 Member Posts: 1,172 ✭✭✭

    I've never had an issue to report to the auction side, but it seems "patience is a virtue" based on what others report. Good to hear that there are resolutions when you know you are right and can prove it.

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  • Ricci.WrightRicci.Wright Member Posts: 5,127 ✭✭✭✭

    I must be lucky, I have never had to wait more than a few days and they have done a great job.

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  • JunkballerJunkballer Member Posts: 9,312 ✭✭✭✭
    edited June 2021

    .....😊......

    "Never do wrong to make a friend----or to keep one".....Robert E. Lee

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  • ammo guyammo guy Member Posts: 810 ✭✭✭

    Well I was wrong. GB has just re-instated the the charge. I will be disputing with the CC . I would be checking your sales charges to see if they are over charging you. Very disappointing.

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  • Mr. PerfectMr. Perfect Member, Moderator Posts: 66,437 ******

    Well, this is new.

    Some will die in hot pursuit
    And fiery auto crashes
    Some will die in hot pursuit
    While sifting through my ashes
    Some will fall in love with life
    And drink it from a fountain
    That is pouring like an avalanche
    Coming down the mountain
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  • ammo guyammo guy Member Posts: 810 ✭✭✭

    This really sad, I have been doing business with GB for over 20 years and they pull this trick, Will be a long time before any further business with them.

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  • ridgleyartridgleyart Member Posts: 937 ✭✭✭✭

    IBTL

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  • ammo guyammo guy Member Posts: 810 ✭✭✭

    Well the situation gets odder every day. I have disputed the $95.17 over charge with the CC company. Just checked my account and GB has deducted $52.83 from the account leaving $32.34 of the original charge. No idea what this amount is related to or is for. They have also charged me $42.34(what I actually owe) as well. Looks like a monkey is running this. Who knows what will happen next!

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