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GB customer service and/or policy for possible bad deals

moparmopar Member Posts: 338 ✭✭
edited August 17 in General Discussion


Have a couple of ?’s for the gang if I may.

I’m currently watching some items for sale by a new seller/member,who joined about a week or so ago.

He has two separate sales listed and are the only two showing.No prior sales or customer comments and ratings.

The seller only had one group pic of items and he has for sale so I contacted him and politely asked if they could take pics of only one side of some receivers so I could ID them.

No response since Sunday.

I’m very interested in one set of items he has,but am wary about bidding in case I end up getting screwed on the deal.

What if any recourse would I have through GB if I won and ended up not getting what I paid for?

Or is it a case of watch your 6 and caveat emptor?




  • Kevin_LKevin_L Member Posts: 1,101 ✭✭✭✭

    Care to post the link here? I promise not to run up the price.

    Sometimes the new guys are just unfamiliar of the GB listing processes and the nuances of good customer service. If he doesn't get back to you, ping him again. If he still doesn't get back to you, walk away. That's what I'd do.

    As for GB customer service, they take scams very seriously. But you have to work with them and follow their process. There's nothing we can do from this side.

    "...the right of the people to keep and bear Arms, shall not be infringed." 🍺 🇺🇲 🍔

  • Horse Plains DrifterHorse Plains Drifter Forums Admins, Member, Moderator Posts: 39,018 ***** Forums Admin

    It's pretty much 'buyer beware" to a point. If it doesn't feel right, walk away.

    Check out the buyer's protection plan on the auction.

    I think I'd walk away from this, as the seller seems pretty sketchy.

  • moparmopar Member Posts: 338 ✭✭

    Thanks guys,most appreciated.

    Think I’ll just let that one go

  • toad67toad67 Member Posts: 12,961 ✭✭✭✭

    I've contacted a few new sellers recently, and most got back to me after they realized that the messages were going into their spam box. Remember, everyone starts with no feedback.

  • moparmopar Member Posts: 338 ✭✭

    Just sent seller another message asking if he could get 3 close up pics of the left sides only of the receivers.

    If still no response by the auction end time tomorrow… Adios!!!!

  • toad67toad67 Member Posts: 12,961 ✭✭✭✭

    Does the seller have a green check by his user name, showing that he is a verified user? Also, what type of payment is he wanting a buyer to use?

  • moparmopar Member Posts: 338 ✭✭


    Seller does have the white check mark inside a green circle and accepts USPS MO’s as payment.

    Mr. Perfect,

    Inclined to agree with you on that for sure.

  • toad67toad67 Member Posts: 12,961 ✭✭✭✭

    Probably fine, but agree with 100% with Mr. P.

  • moparmopar Member Posts: 338 ✭✭

    Me too bud 👍👍

  • drobsdrobs Member Posts: 22,497 ✭✭✭✭

    I avoid NR sellers. Sure everyone starts somewhere but... you ought to have a few purchases under your belt with positive feedback to show me, that you are not a scammer.

    I might miss out on a few deals over the years but oh well, I haven't been screwed yet.

  • austin20austin20 Member Posts: 34,054 ✭✭✭✭
    edited August 16

    I want prompt customer service and waiting three days with no response is not gonna earn my business

  • moparmopar Member Posts: 338 ✭✭

    Yep on both!! 👍👍

  • GrasshopperGrasshopper Member Posts: 16,595 ✭✭✭✭

    I did the same thing last week. The Newb would not answer me and I tried three times. Nope, it would have been a deal but if they can't respond I ain't taking the bait.

    Yes, I wanted another picture to make sure this was in their hands.

  • OakieOakie Member Posts: 40,489 ✭✭✭✭

    I would be looking somewhere else. If a newbie doesn't want to respond and promote his sales, I can't imagine what he would do if something went wrong. Everyone has to start somewhere, but also be attentive to the sales and progress of the the sale. That includes answering questions and maintaining your post.

This discussion has been closed.