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Locked out from selling gunbroker not answering emails
Littlenicky999
Member Posts: 4 ✭
Just joined the forum but been a member for gunbroker for many years.i have been locked out from listing new items and get an error code 50 when I try to list .i have been sending Gunbroker support emails for close to 2 months problem with any transaction.im shocked that gunbroker support is not responding about the problem and that fact ive been trying to get ahold of them for 2 months .They have Leah’s responded before about questions now it’s nothing .Anybody got any suggestions how to get ahold of them and why i cannot sell ?Thanks
Comments
I am nobody ust another forum poster
There is nothing we can do here for you
It's complety separate from the auction side
With luck some one may have a answer for you Before your post is closed
But it's also against the rules to post Any thing bad GB on the forum
From What I have read ever time you contact GB after your first attempt the computer will take away your 1st contact no mater how close to being and it will put you to the bottom of the list as if you 1st time
All i can add is Sorry I can understand your frustration hope it works out
I suggest that you ask your question at GB Support just ONE time and then be patient for their reply. If you ask again before a reply, your question goes to the back of the line.
Ditch-Runner's advice above is also spot on.
I don't know what the issue might be, but I would try checking to see if your credit card on file has expired. That is the main thing that gives people issues without them realizing it.
open a new acct while you’re working this problem.
If your account hasn't been deactivated and it won't let you sell, it is most likely some sort of payment issue on your end. Check your card, address, info under your account details and make sure everything is correct.
yea I had a problem with my card that day the AT & t had the blackout for like a day my card didn’t work and Gunbroker tried raking out like 2 dollars it didn’t go thru .i had paid them tge next day and contacted customer support and they got back to me within a few hours and reactivated .i was able to sell items after that then this error 50 message showed up bout a week after that .I been trying to contact them ever since .I wonder if I have to use a different card but why would they not let me know .Like i said ive been trying to contact them over a month with zero response .i wa not aware they had an AI type program running everything .
It sounds like a credit card issue. Start with trying to fix that while you await an answer from support.
And fiery auto crashes
Some will die in hot pursuit
While sifting through my ashes
Some will fall in love with life
And drink it from a fountain
That is pouring like an avalanche
Coming down the mountain
I just got an answer from Support sent in April 4th.. so go from there.
my last item I had expired I tried relisting and it would not let me.ill see if they contact me but like I said I’ve been trying to contact them for over a month to verify what the problem is and no reply yet.Its hard to think they are that far behind in returning emails
And yet they are. You're gonna have to be patient, like Brookwood and Ditch-Runner said.
In the meantime….tell us about your favorite revolver.
🇺🇲 "The tree of liberty must be refreshed from time to time with the blood of patriots and tyrants." - Thomas Jefferson 🇺🇲
I’m not really a revolver fan my last one was a Smith Wesson stealth hunter 44 mag with the green birdsong finish which is like a polymer type finish .