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Whose responsible? Lost in the US mail.

jimdeerejimdeere Member, Moderator Posts: 26,290 ******

I paid for an item I won online from a private seller. He acknowledged receiving payment and sent me a tracking number. Tracking showed the item went from Ohio to Michigan (I live in Virginia.

It’s been there over two weeks. I emailed the seller and he said I should file a claim with the post office.

Looks like I may be out $48.

Comments

  • GrasshopperGrasshopper Member Posts: 17,045 ✭✭✭✭

    Hard to say. IT still could show up as the gremlins are still out there. And I have had stuff go to Japan, yes Japan from the states and wind up getting to me about a month later. Don't give it up yet.

  • Ruger4meRuger4me Member, Moderator Posts: 3,864 ******

    File a claim it might lite a fire and help it find its' way to you... although I'm not sure if receiver or sender has to do the filing.

  • BrookwoodBrookwood Member, Moderator Posts: 13,768 ******
    edited March 2021

    COD used to be a big thing way back when. No not a fish, CASH ON DELIVERY.


    It has changed to.......


    POD........ POST OFFICE DEMENTIA 😣

  • claysclays Member Posts: 1,928 ✭✭✭✭

    Maybe sellers should start adding a disclaimer, "Not responsible for items once I ship it", and see how that works out for you.

    As a buyer and seller, I absolutely believe the seller is responsible for the item till it reaches the hands of the buyer.

  • mark christianmark christian Member Posts: 24,443 ✭✭✭✭

    Jim, the seller/shipper will need to fill out and submit USPS Form 1000, which I believe can also be done online. I think at least 3 weeks must have passed since the mailing date before filing a claim. The original mailing receipt, which the seller will have- is required.

  • Ricci.WrightRicci.Wright Member Posts: 5,127 ✭✭✭✭

    I just had a Colt Python give me this notice: Held at Post Office, At Customer Request

    BUCYRUS, OH 44820:

     No body requested that. Two days later it was deliver to it's correct location.

  • Ditch-RunnerDitch-Runner Member Posts: 25,392 ✭✭✭✭
    edited March 2021

    Priority mail has automatic 50.00 insurance above that it has to be paid extra

    I can not be positive but it's the seller resopinabilty as they had last control of the item also they shipped it and need to file the lost package claim

    Also go to your PO there system has better tracking info vs what on line shows us

    My locaal post office had been a big help in the past

    They have for me . if yours ( post office ) will call the last po it was at and stat looking

    they have found mine in the past . my local Post master tells me they have people at each PO to look for a lost item ?

    maybe but they have always found mine

  • WarbirdsWarbirds Member Posts: 16,943 ✭✭✭✭

    Filing a claim is the sellers job, not yours.


    If you bought something on Amazon and it didn’t show up, Amazon would take responsibility for it.

  • Mr. PerfectMr. Perfect Member, Moderator Posts: 66,437 ******

    *who's

    Some will die in hot pursuit
    And fiery auto crashes
    Some will die in hot pursuit
    While sifting through my ashes
    Some will fall in love with life
    And drink it from a fountain
    That is pouring like an avalanche
    Coming down the mountain
  • kannoneerkannoneer Member Posts: 3,402 ✭✭✭✭

    As a buyer, I am the one who loses when something I bought is not delivered. That is why I will look hard for the item. The seller might not care, he has his money already.

    I have never completely lost an item, but I have had a few I had to track down, both as a buyer and as a seller. I want everything to turn out right for the person I am dealing with.

  • nutfinnnutfinn Member Posts: 12,808 ✭✭✭

    Certainly not USPS - US Government, nobody is accountable 😄

  • jimdeerejimdeere Member, Moderator Posts: 26,290 ******

    That’s what I figure. This is the first time in all my dealings with the Post Office that there has been this big of a delay.

  • William81William81 Member Posts: 25,503 ✭✭✭✭

    Several years ago I had purchased a coin on another site....It was valued at approx. $250.00. Several weeks went by without it arriving... It just fell off grid about halfway to me. The seller was gracious and actually sent me a better coin after 6 weeks went by. 6 months after it was mailed, it arrived at my home. The shipping box was inside of another box when it arrived. The internal/original shipping box was almost destroyed. The coin was inside a plastic holder and was not damaged.

    I contacted the seller and he thanked me for getting back to him. He told me to choose between the coins and mail one back which I did. He received it three days later....

  • He DogHe Dog Member Posts: 51,593 ✭✭✭✭

    USPS tracking can be pursued by shipper. I have a claim in on a gb item. In over 6 weeks and still waiting.

  • chollagardenschollagardens Member Posts: 4,614 ✭✭✭
  • jimdeerejimdeere Member, Moderator Posts: 26,290 ******
    edited March 2021

    Knowing .USPS, I wouldn’t doubt it.😁

    I can see the tracking:

    ”Package has arrived at Cairo postal facility “

  • ridgleyartridgleyart Member Posts: 937 ✭✭✭✭

    As Nunn said, a call to my local postmaster seems to work wonders, she does some digging and the package always starts moving again.

  • jimdeerejimdeere Member, Moderator Posts: 26,290 ******

    I’ll try that next week.

  • Ricci.WrightRicci.Wright Member Posts: 5,127 ✭✭✭✭

    Hey just consider it a Christmas present.

  • jimdeerejimdeere Member, Moderator Posts: 26,290 ******

    Last word from the seller:

    ”i sent you the original receipt for the usps tracking.you can deal with the post office and file for a refund. i sent it and it has $50.00 insurance as you did not request any extra insurance.not my fault usps has it held up in distribution center.do what you have to do. i did my part”

  • select-fireselect-fire Member Posts: 69,539 ✭✭✭✭

    Relax the USPS is still delivering Christmas items.

  • Ricci.WrightRicci.Wright Member Posts: 5,127 ✭✭✭✭

    I insure everything I ship for whatever it is worth. I use heavy duty boxes I purchase from Uline, the best packing material I know of, and miles of heavy duty 2" packing tape. I do the best I can to protect my shipments. If there is a problem it is up to the shipper to file a claim.

  • buddybbuddyb Member Posts: 5,395 ✭✭✭✭

    I am going thru that USPS crap now.I send a package from SC to MO. It was supposed to be delivered April 2.I checked 5 days later and it has traveled 25 miles from where I mailed it.

  • mohawk600mohawk600 Member Posts: 5,529 ✭✭✭✭

    Joe is in charge of the USPS now............you get what you voted for........LOL

  • MIKE WISKEYMIKE WISKEY Member Posts: 10,046 ✭✭✭✭

    if you have the tracking # you can sign up for tracking 'up-dates', this seams to get things 'moving' again. I had a package 'sitting' in Pittsburgh for 5 days then I signed up and now get daily updates. it should be delivered Fri.

  • danielgagedanielgage Member Posts: 10,588 ✭✭✭✭

    pony express did a better job than the post office does now-a-days

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