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Some companies and people just tic me off...
Duce1
Member Posts: 9,329
I stopped by my 75 year old neighbors house today to check up on her and see how she is doing since her husband passed away a few years ago and she refuses to live with family or find a smaller place to live. Her house was freezing cold and she had met me at the door all wrapped up in blankets and extra cloths. I ask her if her furnace was broken or something and she said no, the local propane guy refused to deliver gas to her unless she paid for 400 gallons up front? I thought about this for a few minutes and told her I would return. I went down to the guys place of business and ask him about her and her needs, I thought she would be behind on paying a past bill or something. He told me she was all paid up but he needed the payment up front because he has been ripped off to many times by others and he was not going deliver unless payment was made at time of delivery. I know this women lives on her husbands retirement and does not have much money to spare as it is.
So I paid for her to get her tank filled and paid in advance for her next scheduled delivery in April.I wrote out a note for the guy to put in her payment file that if any payments need to be made or if she falls behind on any payments to contact me for payment and do not refuse to deliver gas to her. I walked away so pissed I could scream.
I think I will talk to her and get a new tank and new gas guy for her. This guys just worries about money and not a customer that has been with his business for over 50 years before he took over it.He does not deserve her or my money I think.
So I paid for her to get her tank filled and paid in advance for her next scheduled delivery in April.I wrote out a note for the guy to put in her payment file that if any payments need to be made or if she falls behind on any payments to contact me for payment and do not refuse to deliver gas to her. I walked away so pissed I could scream.
I think I will talk to her and get a new tank and new gas guy for her. This guys just worries about money and not a customer that has been with his business for over 50 years before he took over it.He does not deserve her or my money I think.
Comments
better on you if you are able to find her a new gas guy!
this guy won't be in business long with that approach.
A local propane company tried a stunt like that. The attorney generals office heard about it and slapped them with a $100,000 dollar fine.
Oh, and I would have made it nice and sparkling clear that she will no longer be his customer if I can help it[:(!]
He told me she was all paid
I would not do business with no company that thinks it's OK to discuss my account with anyone other than myself.
up but he needed the payment up front because he has been ripped off to many times by others and he was not going deliver unless payment was made at time of delivery.
You need to grow up. The guy owns his business and he is free to run it the way he wishes. How many times will you allow yourself to be robbed before you say enough is enough?
Let's break this all down.
He told me she was all paid
I would not do business with no company that thinks it's OK to discuss my account with anyone other than myself.
up but he needed the payment up front because he has been ripped off to many times by others and he was not going deliver unless payment was made at time of delivery.
You need to grow up. The guy owns his business and he is free to run it the way he wishes. How many times will you allow yourself to be robbed before you say enough is enough?
You are correct it is his business, But if you had been getting fuel and paying it off for many years then when you are out get told it has to be cash up front thats not right either. We had our gas Co. do that to us a few years ago, we called around and got a new tank form a company that is easy to deal with. Not much in the ripping off the gas guy you dont keep paid up you dont get gas.
Let's break this all down.
He told me she was all paid
I would not do business with no company that thinks it's OK to discuss my account with anyone other than myself.
up but he needed the payment up front because he has been ripped off to many times by others and he was not going deliver unless payment was made at time of delivery.
You need to grow up. The guy owns his business and he is free to run it the way he wishes. How many times will you allow yourself to be robbed before you say enough is enough?
Sometimes money is not everything. Especially when you have a customer with a proven record of paying and not ripping you or others off.
Also someone stated about discussing ones account. First I am well known within my " small community " and if you have ever lived in a small community you would know thats ones business is everyones business and we tend to take care of one another as I have just done for my neighbor. This man is a outsider who moved into the community after buying the business and does his business the big city way " money and profit first,dependable and reliable customers last ". I can understand him wanting to be paid for his service and it is how he makes his living but he should have reviewed his customers list and have a good idea of who he could trust and who he could not. After having breakfast with my local buddies and talking about this I found out that he is screwing everyone for a profit. Many people that have done business with the company for years are leaving him and going to other businesses for his way of treating his customers. I agree he owns the business and can run it the way he see`s fit, but I and others do not have to patronize his business.
You Rock, Sir!
It's rare these days for anyone to help out less fortunate folks. I applaud your efforts in assisting your neighbor.
he will be rewarded for his deeds too
we all reap what we sow
We finally settled on her giving me some of her home canned corn and tomato`s in repayment. Gosh I thought I would never get out of that one.
The thing I don't get is if she's all paid up then why didn't the * hat haul the gas? I forsee flaming bag of poop on his door step with extra menudo.
This reminds me of Denny's and the Brothas. Folks at some Denny's made brothas pay up front. Say Duce is the little lady of the African presuasion? Not that it matters.
The thing I don't get is if she's all paid up then why didn't the * hat haul the gas? I forsee flaming bag of poop on his door step with extra menudo.
Nope, She is a southern white women who speaks her mind.
Nope, She is a southern white women who speaks her mind.
So is she a long time customer who has been paid in full with that butt pirate? I guess long time customer don't mean squat these days, eh?
quote:Originally posted by Duce1
Nope, She is a southern white women who speaks her mind.
So is she a long time customer who has been paid in full with that butt pirate? I guess long time customer don't mean squat these days, eh?
Yep, I think it is all about the money these days. Treat people right and get there money all the time, treat them like crap and get there money once.
Woody[^] quote:Originally posted by Oakie
Duce1, you are the man. Good job. You should have contacted another supplier and screw this jerk she is dealing with now. You did a great deed for a person in need. I wish there were more people like you in the world.Oak
You did good, and he's a money-grubbing *, in my opinion.
Karma can be a bich. I expect that is a lesson he will learn.
There's no excuse acceptable for letting a little old lady freeze.
You need to make the press aware of what happened and let the jury of public opinion sentence him.
However, that doesn't mean the business owner is the devil. I'm not sure where you shop, but usually speaking I have to pay before I can take it home. I suspect that with the economy the way it is and rising costs of fuel, a lot of his customers have taken advantage of him of late. Not that they wanted to, just that they couldn't afford it.
If he didn't enforce this policy HE might go out of business. Maybe he feels bad about it, but at the end of the day he has to feed HIS family.
I admire the woman's independent spirit, but having dealt with elderly relatives who refused to move out of a home that they couldn't maintain, couldn't afford, was in an old, bad neighborhood, and wouldn't consider even moving in with family, at some point you have to say "I'll do what I can to help, but it's your problem." This woman, if she can't afford to heat her house, needs to move out, simple as that, or needs a family member to move in with her and share the costs. There's such a thing as tough love, and her family needs to practice it.
When we put my grandparents in an assisted living home, it was after we found they weren't taking their meds, couldn't even walk to the garage, couldn't get to the toilet, etc. We simply couldn't keep them in the house, and they refused to move in with either my parents or my aunt. It got to the point where they were going to the bathroom in a bucket and wanted us to come over twice a day (20 mile round trip) to empty it. They fought us every step of the way, but finally went and their quality of life went way up for their last 8 years.
Your neighbor might not be that bad off yet, but it's coming. If you care about her, help her for now, but don't let it get that far.