I have 2 open support queues for 2 months and they are still open.
is this normal? It’s been a vouple years since I asked for help from support but it’s never taken this long for a resolution.
My support requests are related to two different issues. Regardless of what the support topic is, 2 months seems to be an excessively long time to wait with no response.
Im asking here because I haven’t used GB support in a couple years and never had this kind of delay. Don’t know if this is normal or related to COVID staffing at HQ.