Seller Credit: Buyer Bought Illegality
I’m a new seller on GB. Listed a magazine for sale and in my disclosures I stated plainly to check all your local & states law prior to bidding. Additionally i posted several states (listed them out) of which I wouldn’t sell / ship to due to their magazine cap limits. The buyer lives in a restricted zone. I wasn’t happy about it all; and him insisting still to ship. I won’t and cited GB policies. I Waited the 4 days to open a seller credit request. Selected illegal for buyer to posses for the reasoning. I’ve already open a GB ticket. I’ve realist the item again too. My questions.
How long does it take? GB has reached out to me. What should I be expecting? It’s been now 3 days since I open this credit request.
Do I leave feedback for the buyer? If I do, would they retaliate? Again, I stated clearly where I was shipping to and not. And he clearly didn’t care or read.
Thanks
Comments
Unfortunately feedback is a can of worms, that you have no control over. Many of the sleezeballs use it for intimidation and coeriation.
thanks for the info everyone. This is helpful. Is GB going to request that i make the seller fee payment prior too their ruling?
And if I’m reading the above comments right. I could leave honest feedback stating the buyer bought the item when I specifically laid out which states I wouldn’t sell to and he bought it anyways, residing in one of those states? If he does give me negative feedback in return; I can get it removed?
Gun Broker credits are handled like like credit card companies: you pay the contested amount, it gets sorted out and then a refund is issued. This case is cut and dry; the buyer's address of record in a banned state will make it obvious. Even so, GB will look into it before issuing the credit. If the buyer gives you negative feedback, you can request that Customer Service remove it, but it won't happen automatically with your credit. You'll have to ask.
For what it's worth, on my last handgun sale I included this with the photos in my listing, and I still had trouble with guys in banned states who didn't want to follow the rules:
Mark -
thanks for the welcome :)
can I added pictures or attachments when I already opened a case?
Question. Can a seller identify a "banned state" bidder and block them prior to the end of an auction to avoid the hassle? I know the seller's location is visable, but not sure if that is the case for bidders.