New Gun Broker Message Center launching April 1st...no more emails for buyers/sellers
Locust Fork
Member Posts: 31,994 ✭✭✭✭
I don't know if launching this thing on April Fools day is going to cause people to think they are being messed with....but the plan is to have a new message center that handles all correspondence between the buyers and sellers. It will send you an email letting you know you have a message, but you will have to go to your GB to see the messages. Im guessing it will be like the message area here on the forums.....which I'm terrible at checking.
I don't know how this helps things. I've got a few small ideas I'd like to see happen, but messages coming through emails never seemed to be problematic to me.
I wish they had a notes area on the blocked bidder area....I get a message asking if I can unblock someone so they can bid on an item from time to time. If I blocked you I'm sure there was a reason, but I cannot remember over a year ago why?
I also wish they would let you upload at least 30-40 pictures at one time. The ten picture upload is SO frustrating.
There are a few other silly things. Putting multiple calibers in one listing would be nice.
Comments
Same here. I dont like the idea at all.
I like getting emails direct from sellers/buyers I can read & interpret instantly, why should I have be told to go to a message center to read something I could have read in the first email. Sounds like a bad idea unless I am missing something.
Easy. It drives traffic to GB and the more traffic, the more opportunities to sell something.
I like the idea of "all info in one place". Now if they could implement some of @Locust Fork 's ideas into the mix, the GB system would be the envy of e-commerce.
🇺🇲 "The tree of liberty must be refreshed from time to time with the blood of patriots and tyrants." - Thomas Jefferson 🇺🇲
Yep. I believe @shootuadeal nailed it
All of that makes sense. It drives me nutty when I see someone doing sales that are obviously leading to off site sales. If everyone did that this site wouldn't last long.
Yes, me too.
On eBay they say the message may be read by eBay so you can't sell outside of them... That must be what GunBroker is doing.
"Independence Now, Independence Forever."
John Adams
So far I only have one complaint about the message center. Typically when someone wins an auction they know you can get the information to mail payment from their order. There are a SHOCKING number of people that email over a question……who do I make payment to and what is your address? That is the number one frustrating email that I deal with. This tells me they also, most likely, do not know their total will have added fees in it. So, I've always replied to that message with a copy of their invoice.
Now, with the message center, I cannot do that. I have been telling people this morning and yesterday to check their invoice for their payment information. It makes me look like I don't want to answer them and I'm being kind of a jerk….but its really that we have 100 auctions ending and I can't send that mess over to every buyer at the end of each sale.
i for one understand that there is alot of people wanting to buy off line. But I can not answer the question from my computer. I have a very old one.lolol. I have to use my tablet to read an answer the questions.
For Heaven's sake, get a new computer. You will find a dearth of new product ads that I know you will want to go right out and buy. Right now, you are missing those 45 cents a tablet enhancement pills and some new skin cream to take the wrinkles out of your laugh lines. Sorry…..had to try and help out. (So you can "suffer" also).
I didn't know anything about the message system until I got such a message.
I wasn't crazy about it, but if it's the way GB wants it, I reckon we'll have to accept it. It just means having to go and hunt for it rather than have it just show up in your email inbox.
It basically doubles my workload on answering questions. I see no advantage to it. I already do not have enough time to post all the auctions I would like to so this just means even fewer will get posted.
Along with Locust's suggestions, they need a "blocked sellers" option which will remove that seller from notifications and search results. I like rare and unusual stuff and one seller seems to have those items in their listing title in spite of the fact that the gun is NOT a Korth or a Bren Ten (the latter two are in my search notification parameters under different headings)