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another Taurus repair nightmare...customer ser.
LOKO383
Member Posts: 7,503 ✭✭✭
ever send anything in to Taurus for repair..?? I had to send in my tractor gun, md 605 ss .357 snub nose..the hand on it cracked.causing the cylinder to lock and not rotate..I sent it off 5 weeks ago,I get a letter in the mail says call this no. for update/status report..so I did..the people on the other end [two different folks] were the rudest M.F.rs I have ever spoke with in customer service..I have just bought/traded for my last junk Taurus product..they can ram it where the sun don't shine..Must be cause their from Miami..huh..[}:)][V]..Loko..they also said your gun is in for repairs..you should hear something in 2-3 weeks..no update period..[:(!]
having to wait 9-10 weeks for repair is unacceptible IMHO..[V]
TRFOX...ARE YOU READING THIS?..SAY GOODBYE TO YOUR REVOLVERS FOR THAT LONG/OR LONGER IF YOU SEND THEM IN FOR REPAIR..[V]
having to wait 9-10 weeks for repair is unacceptible IMHO..[V]
TRFOX...ARE YOU READING THIS?..SAY GOODBYE TO YOUR REVOLVERS FOR THAT LONG/OR LONGER IF YOU SEND THEM IN FOR REPAIR..[V]
Comments
FROM MIAMI? AND they spoke ENGLISH?? GTFO!!!
yep..I'm guessing they were immigrants from..Kalifornia..[V]..Loko
Check out this link....We had problems with customer service at Taurus UNTIL one girl took over...
Had to do a search on it...couldnt remember when....2004..
http://forums.gunbroker.com/topic.asp?TOPIC_ID=105240&SearchTerms=customer,service
Might want to mention her by name...
They took a couple months to get it back to me but I am patient and it came back in a brand new box that was factory serialized to the revolver.
Now I have two factory serialized boxes for the same gun[8D]
I didn't have any problem with their service.
ever send anything in to Taurus for repair..?? I had to send in my tractor gun, md 605 ss .357 snub nose..the hand on it cracked.causing the cylinder to lock and not rotate..I sent it off 5 weeks ago,I get a letter in the mail says call this no. for update/status report..so I did..the people on the other end [two different folks] were the rudest M.F.rs I have ever spoke with in customer service..I have just bought/traded for my last junk Taurus product..they can ram it where the sun don't shine..Must be cause their from Miami..huh..[}:)][V]..Loko..they also said your gun is in for repairs..you should hear something in 2-3 weeks..no update period..[:(!]
having to wait 9-10 weeks for repair is unacceptible IMHO..[V]
TRFOX...ARE YOU READING THIS?..SAY GOODBYE TO YOUR REVOLVERS FOR THAT LONG/OR LONGER IF YOU SEND THEM IN FOR REPAIR..[V]
Dang! This does not sound good for my 3 (maybe 4) Taurus revolvers. It's what I get for buying $230.00 brand new revolvers.
I consider them a good weapon.
Doug
Send a letter "Attn: Bob Morrison" at Taurus in Miami.
D.