In order to participate in the GunBroker Member forums, you must be logged in with your GunBroker.com account. Click the sign-in button at the top right of the forums page to get connected.
quote:Originally posted by Locust Fork
On another note....being a consignment seller means that I have to do my best for BOTH sides of the sale.
If this sucker were mine....I'd take it back and tell Gun Broker this guy was a moron and hope they terminate him. Then I'd move on.....but this isn't the case with this one.
The person that owns this one....watched the auction and expects his payment for the sale. If I had missed something, listed it as the wrong caliber, broken firing pin, crack in the stock not shown in the pictures.....then I would be 100% inclined to take this back.....give the seller his money...refund the buyer....relist it and HOPE to get as much out of it as I could to recoup my mistake (this has happened.)
You guys for the most part agree that this guy is "iffy" on why he wants to return it. I think most of you understand this whole thing.
No doubt in my mind. You don't throw 1400 bucks at a rifle and then grow concerns that warrant a return.
"I just thought you measured it wrong" Really? and then you didn't bother to send an email to ask? What gives?
Many good points made in both directions on this one. My 2 cents...I deal with the public and often take up the slack for a customer.
Customers often misunderstand and do/want crazy things. Expectations are sometimes unreasonable. I would no doubt keep a larger percentage of my earnings if I lawyered up and proved the customer wrong when they asked for something nuts but one of my goals is to leave a happy customer in my wake.
I build the expense of dealing with the small percentage of truly unreasonable people into the cost of doing business. I depend on repeat business and word of mouth referrals are my bread and butter. Perhaps selling firearms nationwide on the internet is like being a noodle shop owner in China. Repeat customers just are not as important as another one will be by shortly.
I don't ever have the "he is just one guy and doesn't matter" attitude....that would bother me. Its just something that crawls all over me about this one....its like someone buying pants that say SIZE 10, then taking them back because they figured they were really a size 12.
quote:Originally posted by Locust Fork
quote:Originally posted by pwillie
Kase, I received my gun,and its not perfect.....well?....[:o)]
I'm sure its worth more just because its yours!!! Pwillie treasure....its like Elvis memorabilia, but even better!
I'm gonna turn you in.....to the......I'll have to think about it....Keltec police?[:o)]
quote:Originally posted by Locust Fork
I don't ever have the "he is just one guy and doesn't matter" attitude....that would bother me. Its just something that crawls all over me about this one....its like someone buying pants that say SIZE 10, then taking them back because they figured they were really a size 12.
Didnt mean to imply that that was your attitude. I'll give you an example of mine.
This morning I spent an hour repairing a brand new water heater. The customer supplied the heater because the quality heater I quoted him on installing was too expensive. When I installed the el cheapo water heater for him it was bad out of the box. Not my problem to handle. My job was done as soon as the install was complete. I handled it for him and left him in good shape. If he is smart enough to realize what service I provided then he will use me again. Sometimes I will no doubt come out on the short end of the stick but I believe most people appreciate what I do and will keep coming back.
If its been modified then I think it should have been disclosed/described in the ad, sure it fit the description as stated but disclosing the alteration is important same importance as the buyer should be asking questions before buying/bidding about the length especially when he acknowledged reading the odd measurement. I say both parties are a fault here, I'd personally have to make it right, I believe in Karma too much to do otherwise [;)]
"Never do wrong to make a friend----or to keep one".....Robert E. Lee
quote:Originally posted by nunn
I sometimes sell on consignment. I never send payment to a gun's owner until after the gun is in the buyer's hands and I know he is satisfied with it.
quote:Originally posted by Locust Fork
I don't ever have the "he is just one guy and doesn't matter" attitude....that would bother me. Its just something that crawls all over me about this one....its like someone buying pants that say SIZE 10, then taking them back because they figured they were really a size 12.
I wouldn't know it was cut. But I also wouldn't care. I don't COLLECT guns; I shoot them. If you want to be a collector, you better study and know enough to make your own evaluation so you don't have to trust somebody else's opinion or pay too much. Buyer's fault for bidding so high without asking questions.
I would like to know did you know it was cutdown? What are the specifics of your return policy? It does not appear that you are lily white in this situation
Comments
On another note....being a consignment seller means that I have to do my best for BOTH sides of the sale.
If this sucker were mine....I'd take it back and tell Gun Broker this guy was a moron and hope they terminate him. Then I'd move on.....but this isn't the case with this one.
The person that owns this one....watched the auction and expects his payment for the sale. If I had missed something, listed it as the wrong caliber, broken firing pin, crack in the stock not shown in the pictures.....then I would be 100% inclined to take this back.....give the seller his money...refund the buyer....relist it and HOPE to get as much out of it as I could to recoup my mistake (this has happened.)
You guys for the most part agree that this guy is "iffy" on why he wants to return it. I think most of you understand this whole thing.
No doubt in my mind. You don't throw 1400 bucks at a rifle and then grow concerns that warrant a return.
"I just thought you measured it wrong" Really? and then you didn't bother to send an email to ask? What gives?
Customers often misunderstand and do/want crazy things. Expectations are sometimes unreasonable. I would no doubt keep a larger percentage of my earnings if I lawyered up and proved the customer wrong when they asked for something nuts but one of my goals is to leave a happy customer in my wake.
I build the expense of dealing with the small percentage of truly unreasonable people into the cost of doing business. I depend on repeat business and word of mouth referrals are my bread and butter. Perhaps selling firearms nationwide on the internet is like being a noodle shop owner in China. Repeat customers just are not as important as another one will be by shortly.
quote:Originally posted by pwillie
Kase, I received my gun,and its not perfect.....well?....[:o)]
I'm sure its worth more just because its yours!!! Pwillie treasure....its like Elvis memorabilia, but even better!
I'm gonna turn you in.....to the......I'll have to think about it....Keltec police?[:o)]
I don't ever have the "he is just one guy and doesn't matter" attitude....that would bother me. Its just something that crawls all over me about this one....its like someone buying pants that say SIZE 10, then taking them back because they figured they were really a size 12.
Didnt mean to imply that that was your attitude. I'll give you an example of mine.
This morning I spent an hour repairing a brand new water heater. The customer supplied the heater because the quality heater I quoted him on installing was too expensive. When I installed the el cheapo water heater for him it was bad out of the box. Not my problem to handle. My job was done as soon as the install was complete. I handled it for him and left him in good shape. If he is smart enough to realize what service I provided then he will use me again. Sometimes I will no doubt come out on the short end of the stick but I believe most people appreciate what I do and will keep coming back.
"Never do wrong to make a friend----or to keep one".....Robert E. Lee
Rumor is they are made by the " Mother Forker Barrel Stretcher Company" in Remlap Alabama. lt also has a built in automatic camera and tape measure..
Also in the works from Mother Forker is a "Box Stretcher"..
Liberal return policy too. Satisfaction gaaranteed or "DOUBLE" your money back [:0]
quote:Originally posted by nunn
I sometimes sell on consignment. I never send payment to a gun's owner until after the gun is in the buyer's hands and I know he is satisfied with it.
quote:Originally posted by Locust Fork
I don't ever have the "he is just one guy and doesn't matter" attitude....that would bother me. Its just something that crawls all over me about this one....its like someone buying pants that say SIZE 10, then taking them back because they figured they were really a size 12.
Did the seller know the barrel was cut down?
Did the consignee know the barrel was cut down?
Maybe the consignee is responsible for this conundrum.
NRA Lifetime Benefactor Member.
OP should be praised for posted plenty of photos, more than I would expect. Pics were very clear.
Having said that, I would not have paid that much for that rifle.
No doubt in my mind. You don't throw 1400 bucks at a rifle and then grow concerns that warrant a return.
"I just thought you measured it wrong" Really? and then you didn't bother to send an email to ask? What gives?
Yep.
An inexperienced "collector" with some funds to "invest" met up with the auction that fit.
Any further questioning will just create an atmosphere of belittling a top seller on Gun Broker.
If you want to continue communicating with Kasey on this issue, do it through private messaging, not on the forum.