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Extended Verification error

I have been TRYING to complete the Extended Verification process for a while now. Every time I try by clicking the radio button to agree to a $2 fee (heard that means I am "flagged"?) and then I get a pink error message box that says the following.. There was an error retrieving the verification questions. Please try again at a later time. If you are unable to resolve this problem, please contact Customer Support. Please include the entire error message in your report. So then I TRY contacting them and get automated replies about selling or the $2 fee.


ANYONE out there that can help, please?!?!?


Thanks,


Rob

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